Phone powers down or restarts on its own.

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i swear i have the worst luck. haven't even had the phone a day and already i went to check the time and the phone was off and wouldn't turn back on, had to pull the battery. now just a few min ago i felt a vibration in my pocket so i took the phone out and it was starting back up "starting services". it must have rebooted in my pocket.



if i go back into the sprint store for this they are not going to be happy to see me again after all the strings they pulled to get me into this phone after being well out of my 30 days with my 3d.

Edit: i just went to sprint and they tested the battery and said it was bad. maybe that's why it was charging so slow? hooked up to the charger the phone died while using it. that seems way too slow right?


Edit again. The new battery didn't fix my problem.

Ask for a new back cover. There have been numerous post about how some back covers are not a tight enough fit allowing the battery to break contact which results in a reboot. Sprint appears to be aware of this as there are reports of stores having spare back covers to give to people who request them.

mine had the updated cover with the rubber/foam inside. the phone was faulty, they replaced it and it looks like the problem is solved.

last night when i got the phone and i put it on the charger i started using it and it sucked the 15% of battery out when on the charger. i started charing at 7pm and by 2 am it was only at 50%. pretty sure some thing was wrong with the phone. this new one charged up in about an hour.

Mine does the same at random times of the day.... went to sprint and they told me it was a software bug... that sound right to you guys?

Sent from my MB855 using XDA App

Originally Posted by mercNstein

Mine does the same at random times of the day.... went to sprint and they told me it was a software bug... that sound right to you guys?

Sent from my MB855 using XDA App

Mine has been fine since it was replaced.

Sent from my MB855 using Tapatalk

I've had my phone reboot first thing in the morning when I first turn it on. When it happens, it reboots twice and then no problem thereafter. It's done this three mornings so far, rebooting twice each time. It's happened both before and after rooting. I wonder if it has to do with being fully charged and reboots until its no longer fully charged. Luckily it's not every morning and it's easy to live with until the update is released. I know we have the leak, but I'm waiting for the official update.

Originally Posted by DualSportDad

Mine has been fine since it was replaced.

Sent from my MB855 using Tapatalk

ok cool ill look to replace mine then.

I had the same issue with reboots when I first started it up after it activated it would restart few times. Then today I had 60% battery life left and I powered off the phone and started it up again it said I had 3% battery left. Not sure whats going on. Also I am having bluetooth headset issues. My top of the line motorola finiti constantly loses connection and has to regain it. I have also experienced the call audio issues on several occasions. Unfortunately for me I was given this phone by Sprint and can't return it for another device. My only recourse is to wait till Motorola comes out with a firmware update.