[Q] US Govt. won't allow you to purchase TP apps at HP

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US Government is stopping HP from allowing you to purchase applications

Hi all,

The thread title is what I see everytime I click on the purchase button for any application in the touchpad. I am first time webOS user with my email address, bought in UK in Staples as well as registration process choosing UK as my country.

Am I the only one seeing such a message pop up? HP is taking its sweet time explaining to me why this is happening and also when it will be resolved.

Its beyond a joke now.

Just finished a call to HP, its a waiting game now for this to be sorted. Shocking experience.

Dont know what you are talking about :/

You say that you set the UK as your country on the device, but what country are you actually in? The US has laws restricting the export of software to certain countries, and it's unlikely HP will be able to do anything about this.

Set your region to US , download the apps, then switch region back to UK.

In essence, there's nothing wrong.

so, if you are in the UK and you set as UK you can't buy apps?

if so... i'll probably set my region as US and do as below... :P

Originally Posted by broy55

Set your region to US , download the apps, then switch region back to UK.

Originally Posted by stevenmu

You say that you set the UK as your country on the device, but what country are you actually in? The US has laws restricting the export of software to certain countries, and it's unlikely HP will be able to do anything about this.

I'm in UK as well. But others in UK don't experience this.

Originally Posted by broy55

Set your region to US , download the apps, then switch region back to UK.

I've done this with no success.

Originally Posted by pwnst*r

In essence, there's nothing wrong.

Huh, care to elaborate please as to not being able to purchase apps is all dandy

Export licenses, taxes, etc. Unlikely to be fixable.

Originally Posted by AkheirAX

I've done this with no success.

Have you tried restarting the device after changing the region setting? Also, did you create a new profile (with a new email address) when you changed region to the US?