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hyelton
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Default trying to return my thrill

So I ported over to my friends account. Got an attiX. Had signal issues due to where I live it would take for ever tobtefresh. Well I get another atrix same thing. Then I trade off for the thrill. Great signal! But I have some lag not much but a little. But I can't stand the quility of the pictures it takes and the slowness of how long it takes for the camera to load up. My old 3mp Samsung acclaim took better clearer pics than this. So I was gonna want the new galaxy s II Monday. Well the only way is to cancel this line and make a new line with a new number since I'm still within the 30 days. Cause they wont let me trade in phones. But the only problem is that I'm a autherizsed user on the account. But can't create lines and delete them in the store. BUT THE account holder sleeps during the day and works at night so he is definitely NOT gonna drive an hour And 15 min away out of his way I can't do that. So what can I do??

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PBCRUM1970
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If i read that correctly you stated that you WERE in your 30 day window still. Just pay the 35 restocking fee and get what u want. I originally got the infuse and ended up taking it back 3 days later for the thrill. Will prob return this before its over.

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hyelton
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I can't I have to cancel my line. This ie my 3rd phone. And the problem I'm runing in to is that the account holder I will not ask them to drive and hour and 15min just to do this. Cause he sleeps during the day and works at night but I'm autherized on the account

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PBCRUM1970
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Well I guess u may know something I dont. They have a limit on returning phones in the 30 day window?

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hyelton
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Yea. Usually its only once exchange. With all carrioers.

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PBCRUM1970
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Thanks for the info. I was contemplating returning this for the galaxy s2....but might have to add a line and then suspend it. Guess ill see. Maybe sell this phone on Craigslist and then just buy it outright.

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00mred00
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Quote:
Originally Posted by PBCRUM1970 View Post
Thanks for the info. I was contemplating returning this for the galaxy s2....but might have to add a line and then suspend it. Guess ill see. Maybe sell this phone on Craigslist and then just buy it outright.

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Lol....the sgs2 doesnt come out monday....so I would say you have plenty of time to sort things out

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hyelton
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Originally Posted by 00mred00 View Post
Lol....the sgs2 doesnt come out monday....so I would say you have plenty of time to sort things out

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yea but that means il be stuck with a go phone til october cause i CANT use thrill
 
gtg465x
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Shouldn't ever buy phones from AT&T. They will give you hell if you want to exchange more than once and charge a restocking fee if you want to return the device. Pretty sure Best Buy has neither of those restrictions.
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ATTShawn
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Quote:
Originally Posted by gtg465x View Post
Shouldn't ever buy phones from AT&T. They will give you hell if you want to exchange more than once and charge a restocking fee if you want to return the device. Pretty sure Best Buy has neither of those restrictions.
Corporate AT&T stores, yes. I work for an AT&T Authorized Retailer and we don't charge restocking fees. And we can work with our prices for phones & accessories and do bundle discounts


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