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Acidmaster
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(Last edited by Acidmaster; 19th September 2011 at 11:29 AM.)
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Default [Q] Nook touch screen not responding

Hi,

On my rooted nook touch, sometimes the touch screen stop working.

It appends whatever software i'm using and randomly. Buttons works, page refresh works too and the nook doesn't lag, it's just a touch screen crash...

I tryed to unregister the nook and to update it from 1.0.0 to 1.0.1 then root it again but the problem still here.

Do you know a solution for this problem ? each time it's append I must hard reset the device (power + right bottom buttons)... is there a service to restart to enable touch screen again ?

Thanks
 
Renfast
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Hi, I'm new here ^^.
I bought the nook touch 2 months ago, and it worked perfectly until yesterday. I installed MSN Mercury from the market, I logged on my account, but when I clicked the menu button, the touch screen stopped working and I used adb reboot from my pc to restart it (I didn't know how to hard reset).
It scared me a lot, and I uninstalled that msn when I restarted the nook.
I request a solution for this too, and, do you know a simple MSN that works perfectly on our e-Ink nook?.

PD: Sorry for my bad english ^^u
 
godelsproof
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Same as you.
Just screen is out of response.
Happened both 1.0.0 1.0.1.


Sent from my NOOK using Tapatalk
 
Acidmaster
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i'd seen a thread about this problem in the B & N forum, many users have this problem but there is still no patch to solve it...
 
ros87
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Originally Posted by Acidmaster View Post
i'd seen a thread about this problem in the B & N forum, many users have this problem but there is still no patch to solve it...
Long thread about the subject.
 
monkeygod
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From the thread and running into the issues myself, it seemed to be a sensor/dust issue as the only solution I found working is wiping the screen with a cloth or so. This is kind of sad since I already has a screen protector on it but I guess any bit of dust on the screen could cause the touch function to fail.
 
ros87
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Quote:
Originally Posted by monkeygod View Post
From the thread and running into the issues myself, it seemed to be a sensor/dust issue as the only solution I found working is wiping the screen with a cloth or so. This is kind of sad since I already has a screen protector on it but I guess any bit of dust on the screen could cause the touch function to fail.
I do not have much faith in the dust theory, you'd need some serious dust, like sand, on your screen for the sensor array to even notice it
Remember, it's not a touch sensitive screen like those on phones and pads, but a rather coarse infrared grid "above" your screen.
I've experienced this once myself, and then I simply put the NST away for the night and when I woke up in the morning it was working again which makes me suspect a lockup in the driver,
Did you remember to back up your Nook?
Author of Nook2 Recovery Tools
 
madigan82
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Had this happen to me. Here is the timeline

1. Girlfriend bought nook for birthday
2. Dropped said nook after 2 months or so
3. Bought refurb off ebay from B&N's ebay account
4. Screen would stop working randomly
5. Contacted support
6. They shipped me a refurb replacement

My second nook wasn't under the extended warranty or even a 30 day warranty. Its a manufacturing issue so they should replace it for free.
 
Serk102
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Ok, so I had this same problem, and took it to B&N, they said that they hadn't seen that before a gladly replaced it for me. To this day I'm still not sure what caused it, but I know it happened after leaving it in a pretty how car, but not sure if that's linked or not. My current one which I've had for about 5 months hasn't had any problems.
 
Goggles2114
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(Last edited by Goggles2114; 23rd April 2013 at 10:27 PM.)
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Old thread is Old but I'd gotten mine knocked out of my hands. Screen looks undamaged but the hardware buttons don't appear to do nything other than holding down the n switch to make the glowlight come up. Tried putting it to sleep, plugging it into a computer. Only thing that seems to indicate it isn't a total brick is the glow will come up. Other than that screen has a static of the last book I was reading in coolreader.

Bought the thing for an easter preasent to myself from walmart. Still have the box but it's rooted and til the drop had no problems whatsoever (well problems that weren't due to user error.) Saw a 'leave it overnight' suggestion and am going to ttry that.

Is there anything I can try or is this going to be one of those 'the outside looks fine but the slight bump wiggled something loose that you're going to need to tear the whole thing apart to fix.' things?

Edit: failing that could someone walk me through the button presses/times to press each button to un-root/restore backup using NookManager? I'd be doing that blind as the screen only shows an image from coolreader but I figure better to try taking it back to stock before returning even if nobody looks it over.

 
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