[Q] QPST Odditiy

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Okay, I wasn't exactly sure where to put this, but since it involves an android device and QPST, I thought I might try here.

First off, THIS IS NOT A REQUEST ON HOW TO CHANGE AN ESN!!!

That being said, what is happening is that when I connect to my phone via QPST, it shows an ESN. The thing is, it's not the correct ESN. When I make any modification via QPST (such as changing the banner), QPST pops up a warning stating that the ESN of the connected phone has changed. The new ESN is the actual ESN of the phone. However, when the phone reboots and I connect to it via QPST again, it once again shows the wrong ESN.

My question is why would this be happening?

Here is some background that might be helpful. The phone is an EVO 4G that I personally flashed to Cricket. The phone has been working wonderfully on Cricket since Feburary '11 (well, just as long as I keep 4G turned off). Then, about a week ago (middle of September '11), I lost the ability to make phone calls. Whenever I dial out, no matter how many signal bars I have, a few seconds after hitting "dial", the bars all drop off for about a second and then come back on. About 5-10 seconds later, the phone will tell me that the call could not be completed. I went to a Cricket store and they told me they were upgrading towers (related to the Pocket takeover) and that I should reflash the phone and then re-download the prl (through *22804). This sounded like bunk to me, but coming from the PC support industry, I understand they have to follow certain procedures in order to get things escalated, so I went home and proceeded to reflash the phone. And that's when I noticed the ESN oddity as described above. I can receive phone calls and even send/receive text messages, just can't make outbound calls.

Again, I am not asking for info on how to change an ESN, I'm simply looking for a reason why QPST would be showing the wrong ESN when I connect to the phone and why the ESN changes to the correct one when I try to write any info to it using QPST.

Thank you for taking the time to read through this. Hopefully someone can offer some insight.

Z

If this is the wrong forum for this question, can some one suggest the proper forum?

Thank you.

Z