Phone lock up/freeze when using Netflix app

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Noticed an issue, thought I'd see if anyone else was seeing it. I don't know if it's isolated to Netflix or not, but it is the only time I've had my phone freeze up on me. I have had it happen twice so far. I don't know how to recreate it though. I'll play Netflix for a while, and then all of the sudden it freezes. I have to pull the battery and restart the phone. Once frozen, it won't accept any input.

Hey. I just had the same problem as you. I was watching netflix and within 10 minutes, the epic 4g touch froze and none of the button worked, not even the power button. I had to removed the battery to reset it. Then it happened again 1 hour into my movie on netflix so I decided to search and saw your post. This is the first time my phone has ever locked up like this.

I use netflix all the time and haven't had it happen to me.

If you look at the Netflix app I'm the market, you will see this started with the latest app update...its the app not the phone. Glad I didn't up date mine...still works great.

Sent from my SPH-D710 using XDA App

Originally Posted by chazglenn3

If you look at the Netflix app I'm the market, you will see this started with the latest app update...its the app not the phone. Glad I didn't up date mine...still works great.

Sent from my SPH-D710 using XDA App

I have the latest update, and it still works fine on my phone.

I did have this once in a while. Maybe once a week? Exact symptoms as you describe. I couldn't repeat the bug consistently. Although it seemed to happen when watching more than 45 mins on the phone.

As of the latest update (a week ago), I haven't seen the problem come up actually. It has something to do with the app, not the phone.

Since having the issue I have done an update or two on Netflix. I have been watching a significant amount of video using it too.. I think i'm over 10GB on my plan lol... Anyway, I haven't seen it since. Must just have been Netflix like many of you have noted.

glad to find this post. I've had the same issue on my AT&T GS2 and was about to return the phone.

It's odd to me that an app without root access can freeze the phone and all buttons so easily. Doesn't speak well for the phone's stability. Perhaps something's overheating...

Netflix locks up, no buttons or anything work. First time I pulled my battery to reset it. Didnt think anything about it. So I noticed my phone was getting low on battery so I hooked up my charger and went back to watching X-Files. After an episode and a half I had a little bit of a charge so I pulled the plug and moved to my desk to work while I watched. Couple mins later, blam...lockup. This time I held the power button down and the phone did reset itself, but then I noticed my battery was at 6% when it had been at 60ish before I unplugged it. Then oddly enough, it started climbing about 1% every ten minutes. Wtf?

So anyway. All that novel of a post us to say that i've tested and can recreate the lockup regularly while watching on battery, but haven't had it happen yet when connected to the charger. I'm running unnamed ROM with no other mods or themes. Is it possible this has something to do with CPU profiles changing as the battery drains?

I just wanted to add that the same thing happens to me as momentary.

I'll be watching Netflix while plugged in (USB in this case), phone locks, have to remove the battery, reboot and the battery reads almost dead. It'll go from like 70% to 7%.

This has happened 3-4x.

Anyone have a solution?