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ricovox
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Question [Q] Trouble sending pound (#) key in contact or speed dial

Has anyone noticed that when you put a pound key (#, aka number symbol, octothorpe etc) in a contact's number, it doesn't work? I.e. the # dtmf tone is not sent when you call the number, while other tones are sent properly.

For example, I set my voicemail number to *86,,5555# (the 5555 part is just for illustration, and should be filled in with the voicemail pin)
Whenever my phone calls voicemail, it says "Sending Tones 5555" but it doesn't mention the #, and I can tell that the # tone is not sent, because the voicemail system waits a few seconds after the password is sent, which is exactly what it does when I dial it manually and neglect to press #. When I do press pound manually, the system continues immediately without a pause.

Has anyone else experienced this? Or has anyone else been able to sucessfully send the # key?
 
homephysician
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hi, i haven't had this happen personally, but would puting space between the password and the # give the sytem time to receive it.? don't know if it will but i never had this happen either.hope this helps. hp
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ricovox
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I don't think you can add spaces, but I added a comma (which indicates a pause) after the pin. That didn't help. Thanks for the suggestion though.
 
skwoodwiva
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##7764726(spc=000000) and *#*#4636#*#* are hidden menus so the # may be handled special.
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AtLemacks
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I actually noticed this today when I was trying to get through a damn automated menu. It kept asking me to hit the # key after things but kept telling me "Invalid Entry". I literally used every other button, to include * during the call and everything else worked. This is no bueno!

What version of Android and what Rom(if any) are you running? I am on 2.3.4 w/Eclipse v1.1
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ricovox
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Thanks, AtLemacks, It's nice to know someone else has experienced the same thing (misery loves company I guess).
I'm using the same android version and ROM that you are. But I'm pretty sure I had the problem even back when I was using using P3Droid's Rooted Gingerbread without any ROM. I don't remember if I tried it when I was on stock Froyo.
 
AtLemacks
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I didn't have this problem before, I call/go through that menu fairly often.
 
treasureking
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Default did anyone figure it out?

I am suffering the same problem. Did anyone ever figure out how to send pound sign #?
 
skwoodwiva
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(Last edited by skwoodwiva; 5th May 2012 at 08:12 PM.)
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Try a alternate dialer like Dialer One or the like.
Edit try voicemail *86, the # key skips to the next msg on my Milestone x2 port.
 
treasureking
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(Last edited by treasureking; 5th May 2012 at 09:34 PM.) Reason: addition
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Default Found a solution

Found a solution, not sure if everyone can use it. I am using Motorola Photon with Sprint. My solution is to create a contact like this for google voice dial out

15125553010,,2,3235551110,#,,,1234,0118521234567,#

and it works for me. I can now use a direct dial icon on my home screen to call. The trick is the first pound sign. It needs comma before the pound sign and the three comma behind it.

Tags
dtmf, pound, speeddial, tone, voicemail