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[FIX] [UPDATED] Headphones cutting out

OP zmfl

13th October 2011, 09:56 PM   |  #1  
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Here is another simple fix for another HTC's "design flaw". If you have your music playback cutting out, or songs skipping back and forth and pausing randomly (all while on headphones), this fix is for you. If you don't, you probably will at some point...

It seems there is a reason why Nokia puts an ugly piece of plastic around the headphone jack. Can you find that on your phone? No? Well, there's your problem!
In Sensation's case, headphones constantly "touch" the back cover, which eventually scratches out the paint, revealing a tiny bit of bare metal. Similar thing happens on (unconfirmed): HTC HD2, HTC Desire HD (reported but unlikely), HTC EVO 3D, Samsung Captivate, Motorola Droid X and possibly a few more phones. Some of these have a silver ring around the jack, but this obviously doesn't help.

So, here it is on the Sensation:



Problems occur once headphones come in contact with bare metal. I tried covering the scratch with paint, nail polish and super glue. None of this works, it just removes more paint. Coating it with more permanent paint would probably work for a while, but that would peel off eventually.

From what I can see, there are two ways to fix this.
One is quite simple:



While two involves modifying the headphones themselves.
It took me a while, but I found a perfect solution:



These are... dental.. rubbers... I actually have no idea what they are really called They are used for braces. I believe you can find them in any dental store. Just bring this picture with you They are under 1$, and come in various colours.
This is what you need to do with them:



Basically invisible
Here is another way to do the same thing, done by Mr. Ulmo.


In case this happens on your phone (non-Sensation) and you are able to fix it, please notify me so I can add it here

Also, in case you don't want to do any "hardware alterations", this app blocks headphone buttons, which kind of fixes the problem.

Hope I helped!
Last edited by zmfl; 10th April 2012 at 02:29 PM.
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13th October 2011, 10:02 PM   |  #2  
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I think it's the issue with HTC headphones. When I plugged them into my X1, it started to randomly dial people and $hit. If you are using another headphones, then I can't help you.
Edit: just read that you used different headphones. Nvm then

Sent from my HTC Sensation Z710e
13th October 2011, 10:06 PM   |  #3  
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Quote:
Originally Posted by idavid_

I think it's the issue with HTC headphones. When I plugged them into my X1, it started to randomly dial people and $hit. If you are using another headphones, then I can't help you.

Sent from my HTC Sensation Z710e

Unfortunately, the headphones are not to blame. Similar thing happens with my desktop headphones, or ordinary speakers.
Songs don't skip with non-HTC headphones (since they don't have controls built in), but music still cuts out.

Also, I tried different music apps.
13th October 2011, 10:07 PM   |  #4  
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Quote:
Originally Posted by zmfl

Unfortunately, the headphones are not to blame. Similar thing happens with my desktop headphones, or ordinary speakers.
Songs don't skip with non-HTC headphones (since they don't have controls built in), but music still cuts out.

Also, I tried different music apps.

Maybe you have $hit stuck in your headphone jack? Just noticed I do :/

Sent from my HTC Sensation Z710e
13th October 2011, 10:09 PM   |  #5  
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Quote:
Originally Posted by idavid_

Maybe you have $hit stuck in your headphone jack? Just noticed I do :/

Sent from my HTC Sensation Z710e

Perhaps...
I'll do a little cleaning and report back

edit:
Well it can't be that simple can it... There was some dust in there, but nothing spectacular. It's still the same :\
Last edited by zmfl; 13th October 2011 at 10:25 PM.
14th October 2011, 12:45 PM   |  #6  
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I solved it... It took less than expected

I opened the phone up, thinking I'll have to mess with the jack, but the jack is fine.
It's due to the worst back cover in the universe (again). EVO 3D for example has a nice finish around the jack, so headphones don't touch the cover. Sensation on the other hand has nothing. Once paint peels off that nothing, headphones start touching bare metal, and go crazy.
Fu**ing flagship device...

I think I'll fix it with black nail polish, or silicone, or something...
Last edited by zmfl; 14th October 2011 at 12:50 PM.
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14th October 2011, 02:31 PM   |  #7  
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Its strange as I had this! It got so bad I blamed the headphones and kept moving the wire. Result - after a while I knackered them up!

I bought a new pair and only last week, they started to too. It sort of cuts out for a second.

Ive looked at my phone, and it looks as discussed above, worn away paint...
14th October 2011, 03:56 PM   |  #8  
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Unhappy Same Issue
I've had the same issue since I got my Sensation back in June, and it appears to be getting worse and worse. Leads me to believe it does have something to do with the paint around the headphone jack being rubbed off. It's also not just HTC headphones, as I have a very basic pair that I've used in addition to the ones provided by HTC, and it happens with those as well. A little search of the Google turns up a bunch of other people that have had this same problem. I contacted HTC support a few weeks ago about the issue and the response was basically, "Tough Luck". The tech mentioned that the headphones are coming into contact with other parts of the phone when in the headphone jack, and are somehow sending control signals to the phone. There is no fix.

It's a pain in the ass, particularly when you're listening to music and the phone auto-dials your boss or a client. I may try to root the phone and see if there's a way to turn off headphone controls in the software.
14th October 2011, 04:12 PM   |  #9  
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Quote:
Originally Posted by carpbud

Its strange as I had this! It got so bad I blamed the headphones and kept moving the wire. Result - after a while I knackered them up!

I bought a new pair and only last week, they started to too. It sort of cuts out for a second.

Ive looked at my phone, and it looks as discussed above, worn away paint...

Quote:
Originally Posted by Mattmanx

There is no fix.

It's a pain in the ass, particularly when you're listening to music and the phone auto-dials your boss or a client. I may try to root the phone and see if there's a way to turn off headphone controls in the software.

There is a fix, and I believe it's quite easy. I'll post a picture or two tonight
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14th October 2011, 09:13 PM   |  #10  
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I have the same problem. There's a little chip in the paint right at the edge of my headphone jack and whenever the pins are wiggled slightly sound cuts out.

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headphone jack, music skipping, scratched cover, sensation headphones, songs skipping
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