|
when you say 'new phone', are you trying to get Verizon to allow you to exchange your TB for something else?
if so, that's not that hard. you just need to call and complain a few times(bring up battery life & call quality - data speeds couldn't hurt to) and after a few calls & complaining about how you wish you never got this phone they should offer to exchange it for you so long as you got the phone somewhat recently.
if you bought the phone back at launch though then the most they would do(other then offer a warrenty exchange) is allow you to get a different phone at the upgrade price instead of full retail, then you'd still have your TB to sell on craigslist or something.
|