Originally Posted by tonyblack
I wish people would stop wetting themselves over what they hear from help desk droids. These guys are so far down the Acer foodchain there is no way they are going to be speaking with any knowledge or authority. ICS will come when it comes. Get over it and get on with your lives.
Just to give everyone an idea about hoe much expertise help desk drones have, this actually turned into a game for me:
Called Verizon tech support about a dozen times in the past week between my wife and I to ask if either of our phones will work in Belize while we are on vacation this week. No two people gave us the same answer. Some said neither of our phones would work, some said both would work, some said one would work but not the other, some said only GSM would work, some said only CDMA would work, some said both would work, some said only 4g phones would work, some said that no 4g phones would work....
At that this point, we are just going to try our luck with what we've got.
So, how much faith can YOU put in any customer service/tech support drone?
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