Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,810,319 Members 53,513 Now Online
XDA Developers Android and Mobile Development Forum

[Q] Salsa touch response works weird while charging

Tip us?
 
umesh
Old
#1  
Member - OP
Thanks Meter 0
Posts: 78
Join Date: Oct 2006
Unhappy [Q] Salsa touch response works weird while charging

Hi,
I have this strange problem happening since yesterday on my brand new Salsa. When I put it on charging and leave it on a wooden table, the touch screen responds weird to my touch. The ring lock will not open all the way or shortcuts will work weird. The soft keys at the bottom too go absurd not responding or giving different options.
If I pick the handset (probably providing grounding), everything works normal thereafter. I'm using only the original charger provided with handset.
Additionally even the sound into my car's auxillary port is behaving as weird filtering or dimming the vocal frequencies but allowing the music to get through.
Does anyone know why this is happening?

Only incident to have caused this I guess is when the sales guy I went to plugged the phone onto a blackberry charger yesterday for a few seconds.
Could it have caused some damage to some internal part - diode or something that is leaking AC voltage onto the capacitive screen ? Can I have it repaired at HTC ?

Since it's not even a week old, I'm too distressed about the weirdness. PLEASE HELP!
 
gdavies08
Old
#2  
Senior Member
Thanks Meter 6
Posts: 160
Join Date: Mar 2008
does seem like it could of done some damage as blackberry's do take a lot more juice than the salsa, personally i would take it back and tell them about the problems you have had only since the dude abused the phone lol
 
umesh
Old
#3  
Member - OP
Thanks Meter 0
Posts: 78
Join Date: Oct 2006
I will surely be taking it back but want to confirm if its the problem with the phone or charger, because I do not see this problem when I charge from my laptops USB.
And I want to know what it is before I take it to them. Its much safer to find the problem and tell them rather than allowing them to figure it out themselves and in turn damage something else.

Thanks
 
gdavies08
Old
#4  
Senior Member
Thanks Meter 6
Posts: 160
Join Date: Mar 2008
your laptop will deal 5v 1a max before the computer will cut off the usb supply due to risk of overload, new blackberry chargers deal a lot more than that due to the juice the device needs to charge, almost like different laptop chargers the difference in the supply would kill your laptop, i don't have any problems with my device regardless of surface it is resting on.
 
Akinawa32
Old
(Last edited by Akinawa32; 4th November 2011 at 08:08 PM.)
#5  
Junior Member
Thanks Meter 1
Posts: 3
Join Date: Nov 2011
Unhappy I have the same problem

I have the same problem, but it was observed from the time of purchase. So do not worry and take the phone in hand))
 
umesh
Old
#6  
Member - OP
Thanks Meter 0
Posts: 78
Join Date: Oct 2006
Thumbs up Resolved

With some searching I resolved this problem or I can say I at least know why this is happening.
It is the charger that is faulty and not the handset. I changed it with another HTC charger I had and the problem disappeared. I figured the most logical explanation is what I read in one of the post elsewhere in this forum.

The charger could be faulty to be leaking some AC voltage along with the charging DC juice. This leaked voltage interferes with the sensitive capacitive touch screen. If we hold the handset in hand, we are providing a natural grounding and hence the problem disappears.

I personally would not like this to continue and so I'm going to take it back to my vendor for replacing the charger or if the need be, buy a new one.
 
umesh
Old
#7  
Member - OP
Thanks Meter 0
Posts: 78
Join Date: Oct 2006
Quote:
Originally Posted by Akinawa32 View Post
I have the same problem, but it was observed from the time of purchase. So do not worry and take the phone in hand))
Try using another charger and see the difference. Hope you can get your charger repaired or replaced!
Take care.
 
pachuau86
Old
#8  
Senior Member
Thanks Meter 13
Posts: 160
Join Date: May 2009
Location: Aizawl

 
DONATE TO ME
this is due to a grounding problem or/and leaked ac current....
 
amansaxenas
Old
#9  
Junior Member
Thanks Meter 0
Posts: 3
Join Date: Oct 2012
This problem occurs when your charger supplies more power than required by the phone to charge.The only solution for your prolem is changing your charger.


Sent from my HTC Salsa C510e using xda premium
 
theschneidi
Old
#10  
theschneidi's Avatar
Senior Member
Thanks Meter 87
Posts: 136
Join Date: Jun 2012
I had once another problem, that my Salsa overheated (red-green blinking) when I charged it and my Wifi was on. Maybe a background-process could be responsible.

Thread Tools
Display Modes


Android L Will Have Data Encryption Turned On by Default

Android L, once it is eventually released, will featuredata encryption turned on by … more

Lock Apps and Functions Easily with Droid Protector

Access and security are some of the key issues facingmobile technology. Whether … more

ARChon Lets You Run Android Apps in Google Chrome Browser

Not too long ago, Google added the ability torun select Android applications on … more

Flyme OS Finds Its Way to the Google Nexus 5

Flyme OS is a heavily modified Android variantdeveloped by the Meizu team for their MX … more