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Bigmille
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Unhappy [Q] Strange marks beneath the screen

I’ve a strange problem with the screen of my Note, I noticed this when switching off the phone in a complete dark room. The screen turns dark grey for a split second before switching off, this is when I noticed some strange black marks beneath the screen.

I made a jpeg to replicate this problem (1st attachment), along with a screen capture of the marks (2nd attachment). Can somebody please download the picture and check to see if there are any marks on their phone?

You need to be in a complete dark room for this to work, it helps if you turn the screen brightness to 100% and allow a bit of time for your eyes to adjust to the dark.

I also added roughly what the marks look like.

Many thanks

P.S. this does not affect the screen in normal use.
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Current mobile devices: ipad 3 3G; Nexus 10; Nexus 4; Xperia Z
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drgopoos
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(Last edited by drgopoos; 7th November 2011 at 11:19 AM.)
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I have noticed that too....

Edit: forgot to mention that it does not affect usage in anyway

Sent from my GT-N7000 using xda premium
 
SAlmighty
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Unhappy Why.....

SH!T, not this crap again. The Galaxy S2 has this at a greater extent, but I was LEAST EXPECTING this on the Note, especially since they JUST starting manufacturing this model. I don't even think the demand is as high as the S2. I'm having mixed thoughts now. Those marks are NOT normal.
 
jason370
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Quote:
Originally Posted by SAlmighty View Post
SH!T, not this crap again. The Galaxy S2 has this at a greater extent, but I was LEAST EXPECTING this on the Note, especially since they JUST starting manufacturing this model. I don't even think the demand is as high as the S2. I'm having mixed thoughts now. Those marks are NOT normal.
why is this a problem?
My Device:

Samsung Galaxy Note

(old)
-- HTC HD7
-- HTC HD2
-- Nokia E72
-- Nokia E71
-- Blackberry Pearl
 
DMax99
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Quote:
Originally Posted by Bigmille View Post
I’ve a strange problem with the screen of my Note, I noticed this when switching off the phone in a complete dark room. The screen turns dark grey for a split second before switching off, this is when I noticed some strange black marks beneath the screen.

I made a jpeg to replicate this problem (1st attachment), along with a screen capture of the marks (2nd attachment). Can somebody please download the picture and check to see if there are any marks on their phone?

You need to be in a complete dark room for this to work, it helps if you turn the screen brightness to 100% and allow a bit of time for your eyes to adjust to the dark.

I also added roughly what the marks look like.

Many thanks

P.S. this does not affect the screen in normal use.
hi...is your phone UK or EU version?
 
SAlmighty
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This is the biggest manufacturing defect of the season! Go to the Samsung Herculus (T-Mobile S2) Forum and you have over 500 users observing the same exact problem! Samsung is carelessly sealing the back of the AMOLED display panel, therefore you will see lines and blotches everywhere. This is absurd!

Quote:
Originally Posted by jason370 View Post
why is this a problem?
 
ChodTheWacko
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Quote:
Originally Posted by Bigmille View Post
I’ve a strange problem with the screen of my Note, I noticed this when switching off the phone in a complete dark room. The screen turns dark grey for a split second before switching off, this is when I noticed some strange black marks beneath the screen.

I made a jpeg to replicate this problem (1st attachment), along with a screen capture of the marks (2nd attachment). Can somebody please download the picture and check to see if there are any marks on their phone?

You need to be in a complete dark room for this to work, it helps if you turn the screen brightness to 100% and allow a bit of time for your eyes to adjust to the dark.

I also added roughly what the marks look like.

Many thanks

P.S. this does not affect the screen in normal use.

I guess it could be a problem, but to be honest with you, I don't have any interest in trying this.
Go to a completely dark room and turn the screen to 100% and look for defects? Uhh, what?

When I'm in a very dark room, I find 3% quite comfortable, thank you. (10% brightness * screenfilter (30%)

- Frankt
 
foxmeister
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Quote:
Originally Posted by SAlmighty View Post
This is the biggest manufacturing defect of the season!
Hmmm.... so something that you can only see when you are switching the phone off in a completely dark room is "the biggest manufacturing defect of the season"???

I understand that when you drop hundreds of £s/$s/€s on something, you want it to be perfect, but something that can only be seen for a split second as you turn the phone off in very specific circumstances, scarcely warrants such a title in my opinion!

I can certainly think of worse - lightbleed on Asus Transformer, or Newtons rings/oil click on the Galaxy Tab 10.1 for example, which (if present) can be seen during use.

Regards,

Dave
 
Prozac69
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I agree with foxmeister. Why try and find a fault when there's really no fault there!

So you've got dots on your screen when in a completely dark room, with screen set at 100%, that lasts for a second or two......so what! Don't sit and stare at your phone in the dark is the answer. Then the problem will go away.

Jeeez, some people are never satisfied or happy.

Sent from my GT-N7000 using xda premium
Samsung Galaxy Note
[ROM][JB] [4.2.2] Avatar ROM for Samsung Galaxy Note (N7000) - Updated [Mar 02, 2013]

HTC HD2
♠Duttys™ HD2 V14♠ ♣23152♦21916♣ ♥ ULTIMATE ♥
Radio: 2.15.50.14
HSPL3 (Cotulla)
Android: [JUL22] AmeriCanAndroid AOSP HD2 GB234 CM71


 
Bigmille
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Thanks for the feedbacks, I have the EU version from amazon.de.

There is definitely a fault with either the screen or how it was put together, otherwise I'll not be able to notice it. Those marks does not show up on my Galaxy Tab 10.1, the original Tab or any my pervious mobile devices as far as I can remember.

I did note this don't affect the screen in normal use. Also the 100% brightness suggestion is to make the problem easier to spot, I normally have the screen at 5% in the dark, and we have no control over the brightness when the phone is switching off (when I noticed the marks).

I started this thread to find out what is the course of this problem and how widespread it is before deciding if I should send it back to Germany for a replacement/refund.

BTW, under EU consumer law, we have 21 days to return the device either for a refund or replacement from the seller, after that we might have to send the phone for repair.
Current mobile devices: ipad 3 3G; Nexus 10; Nexus 4; Xperia Z

 
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