Just call Acer customer No-Service for all the info.

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Yesterday 11/9 I called Acer customer Service with a couple of what I think were basic Tablet OS questions.
The question were in a what if type situation.

My first question concerned updating my A100 with a update zip from the internet.

What will Acer charge me to repair a rooted A100 that I had applied a update zip and "bricked" my A100 ?

Answer : "Oh just go to the Android Market and use a Application Manager "
I repeated the same question with a little more clairification.

"We will help you do a Factory reset"

Real helpful stuff so far. lol

Second question.

Why can't my Linux computer "see" my A100 so I can swap files on my external-sdcard ?
"Oh go to the Android Market and install Linpus" (Mee-go)
So your telling me that a Linux based PC can't "see" a Linux based Tablet ?
no reply.
Have you ever heard of Linux ?
"No"

He was very polite and honest !


But the point here is that Acer hires Customer Service reps that possibly would have trouble screwing in a 60 watt light bulb !
If your hiring a service rep at least make sure they know what there products are.
Domino's pizza could of offed better answers .

Wow. This makes me very very uncomfortable! Granted Level 1 support seldom is staffed by long-time techs BUT from your experience one has to be concerned. This also bespeaks that we need to hope user forums increase as it would seem we'll have to rely on each other more!

Let us hope a few Devs find the A100 a platform they want to dig into!

Try calling them.