Originally Posted by Trizzy_Trae
I'm not past the year warranty but if I returned it to At&t they would charge to get a new one (So I was told by customer service). So I'm just seeing if there is a way to fix it before I pay.
I swapped 4 captivates between me and my wife in the last year, I have never heard of being charged for warranty replacements. I could understand a restocking fee if you want to return, but not for a warranty replacement. But, I have always handled it over the phone, never in store. I have always been able to get a replacement overnighted to me without issue or charge.
Sent from my Galaxy S II (i777)