AT&T wouldn't give me the unlock code???

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So this is weird...

I travel out of the country a lot for work, so I called AT&T asking for the unlock code and their response was "Sorry the Atrix 2 is an AT&T Exclusive, and we see that you just renewed your contract yesterday, so we can't provide you with the code"

I'm very confused? I've been an AT&T customer for a number of years - NEVER been late on a payment, and I JUST renewed my contract for 2 years. I don't have any plans of leaving AT&T, so I don't get whats going on?

I see that I can buy the unlock code for $25, but I figured AT&T would be cooperative with this? Any ideas or experience guys?


Thanks!

Originally Posted by big ach

So this is weird...

I travel out of the country a lot for work, so I called AT&T asking for the unlock code and their response was "Sorry the Atrix 2 is an AT&T Exclusive, and we see that you just renewed your contract yesterday, so we can't provide you with the code"

I'm very confused? I've been an AT&T customer for a number of years - NEVER been late on a payment, and I JUST renewed my contract for 2 years. I don't have any plans of leaving AT&T, so I don't get whats going on?

I see that I can buy the unlock code for $25, but I figured AT&T would be cooperative with this? Any ideas or experience guys?


Thanks!

They won't give anyone an unlock code, but you can buy one off ebay cheap enough or other websites. They want to sell you international travel plans, not allow you to use a sim card for that country!

According to this original Atrix thread, people were calling and AT&T was giving them the unlock code:

http://forum.xda-developers.com/show....php?t=1288194

AT&T will give you the unlock code .. you must have the phone in your possession for 6 months from the time you renewed.

And this is to unlock the bootloader?

Sent from my MB865 using XDA App

Believe he is talking about the sim unlock

iirc you gotta wait 30 days after getting the phone to have it unlocked (or was that t-mobile?)

Originally Posted by LordGeek

AT&T will give you the unlock code .. you must have the phone in your possession for 6 months from the time you renewed.

Many thanks!

I had asked for it and was told no, but I'll try again in 6 months. I travel and having the sim unlocked is what I need. You saved me some cash, thanks!

Thanks guys! Six months seems like an awfully long time LOL whatever, guess I just have to wait!

You do NOT have to wait 6 months, you have to wait 30 DAYS. They don't want you unlocking the phone inside of the 30 day window. So wait 30 days and call back. If you get a no, hang up and call back in 15 minutes until you get a yes.