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alejate76
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Thumbs down AT&T LTE network blocking certain apps and websites

This thread is in semi-referance to the thread" AT&T has something in this phone" The conversation went towards saying carrierIQ was causing the problem, however after testing I can verify this isnt the issue.

Went down to the local AT&T store and spoke with the manager and showed them the problem of pulling up justin.tv on the phone. We also verified that it didnt work on their floor models of the Skyrocket and also the Vivid. He was clueless. We tried the website on the Galaxy S 2 sitting next to the skyrocket and it worked fine as well as the iPhone 4S, etc. He changed the IMEI number of the phone on my att account to the standard Galaxy s2 and gave me a new sim card then justin.tv pulled up just fine on my skyrocket. So....its verified that the problem IS with the LTE APN settings as well as the IMEI number that AT&T has on file for the phone.

I have also had problems with using the Redbox app to reserve DVD's for pickup not working over the AT&T LTE network. Also have problems with Facebook and Netflix not working over the LTE network, however this is more sporadic.

Does anyone else have any other websites that do NOT work over the LTE network besides Justin.tv?

I do not think this has anything to do with carrierIQ either. I have rooted the phone since then and installed a ROM that had carrierIQ removed. Still gettting the same issue.

AT&T has issued me a credit for $30 to compensate me for the unlimited internet package on my account and have escalated the claim to a supervisior.

The rep told me that they can only guarantee that any ATT phone will only pull up att.com and thats it. They do not guarantee any websites to work nor any apps.
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madmike23
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Did you try changing the APN settings?

http://forum.xda-developers.com/show....php?t=1342159
 
Stea1th
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hmmm, justin.tv works fine on mine.
 
Kadin
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I've never read that it was a CIQ issue. It's always been reported to be an issue with APN. PTA to be specific. You can manually create a HSPA and MMS APN and Justin.tv works just fine. The link above is a good source of info...
 
Jrockttu
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I also get a "web page not available" screen on Justin.tv when trying to access over LTE in Dallas.
 
alejate76
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Quote:
Originally Posted by Stea1th View Post
hmmm, justin.tv works fine on mine.
Make sure you are using the stock browser over LTE network - its guaranteed not to work
 
haroonie
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just got my skyrocket in chicagoland, had my account provisioned by an at&t rep over live chat because it didnt work with data. I moved from iphone unlimited enterprise to smartphone data unlimited enterprise (same price); and the rep needed my IMEI and SIM card number; after a restart the data worked.

so far:
visiting justin.tv
via android browser -- bad request doesnt work.
via firefox mobile -- works.
via opera mobile -- works.
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jbsg02
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It looks like they are blocking certain stations on TuneIn Radio, I cannot stream 1310 The Ticket in Dallas unless on WiFi, but other stations work
 
alejate76
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Quote:
Originally Posted by madmike23 View Post
Did you try changing the APN settings?

http://forum.xda-developers.com/show....php?t=1342159

If you change the APN settings to HSPA+ that defeats the entire purpose of having an LTE phone. At that point, you may as well go exchange the Skyrocket for the normal Galaxy S2. Correct me if I am wrong?

I was told by the manager of the AT&T store that changing the APN settings will eventually result in the phone not being able to connect to the network at all.....because you should be subscribed to an LTE data package on your AT&T account. They have different coding for LTE and HSPA, so if they dont match it results in your connection not working at all. (At least this is what I have been told)
 
alejate76
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Quote:
Originally Posted by haroonie View Post
just got my skyrocket in chicagoland, had my account provisioned by an at&t rep over live chat because it didnt work with data. I moved from iphone unlimited enterprise to smartphone data unlimited enterprise (same price); and the rep needed my IMEI and SIM card number; after a restart the data worked.

so far:
visiting justin.tv
via android browser -- bad request doesnt work.
via firefox mobile -- works.
via opera mobile -- works.
I can also verify that Justin.tv works via Firefox mobile but not the stock browser with no APN or other settings changing within the phone. Odd...

 
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