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br//0k3/n
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Exclamation Can I still return this?

I just got my E4GT a couple weeks ago...all of a sudden, it started going to hell. The touchscreen stopped working pretty much completely, it won't charge and won't acknowledge the USB cable at all, so I can't connect to Odin or flash a stock firmware, or use a usb jig. The screen flashes transparent red/blue, i cant use the touchscreen while charging...
It's a hardware issue, I know but can I still take it in? What are the chances they'll say I can't return it because I rooted it? All of the employees at my sprint store seem pretty clueless...is it worth a try just to see if they can fix/replace it?
I really don't want to pay 100 bucks for a new phone just because I rooted it -__-
Also, my parents are REALLY, REALLY pissed.
Thanks, for the love of god, help me.
I have to go on a trip in 3 days and I NEED my phone.
 
Overstew
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Quote:
Originally Posted by br//0k3/n View Post
I just got my E4GT a couple weeks ago...all of a sudden, it started going to hell. The touchscreen stopped working pretty much completely, it won't charge and won't acknowledge the USB cable at all, so I can't connect to Odin or flash a stock firmware, or use a usb jig. The screen flashes transparent red/blue, i cant use the touchscreen while charging...
It's a hardware issue, I know but can I still take it in? What are the chances they'll say I can't return it because I rooted it? All of the employees at my sprint store seem pretty clueless...is it worth a try just to see if they can fix/replace it?
I really don't want to pay 100 bucks for a new phone just because I rooted it -__-
Also, my parents are REALLY, REALLY pissed.
Thanks, for the love of god, help me.
I have to go on a trip in 3 days and I NEED my phone.
Most employees wont know it's been rooted. Especially if they can't get into it like you're saying. If you can get into it, go into settings>Privacy>Factory Reset. This will erase mostly everything on the phone.

You should tell them it just stopped working and ask for an exchange. To me, it sounds like a hardware problem though.
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br//0k3/n
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Well...what I'm worried about is that they'll put a different battery in, see that it still turns on, see the custom boot screen/yellow triangle of doom, and tell me to get the **** out. >____<
Should I flash a broken ZIP onto it just to be sure? I have a half-downloaded starburst ROM on my sd card.
If it matters by the wy, I'm running calkulin's rom 1.5, but this started happening on starburst 1.9.8r. I flashed calkulin's to see if it fixed the problem, but nope. :/
Is there a stock ROM I could flash through CWM and not Odin?
 
Sunsparc
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Quote:
Originally Posted by br//0k3/n View Post
Well...what I'm worried about is that they'll put a different battery in, see that it still turns on, see the custom boot screen/yellow triangle of doom, and tell me to get the **** out. >____<
Should I flash a broken ZIP onto it just to be sure? I have a half-downloaded starburst ROM on my sd card.
If it matters by the wy, I'm running calkulin's rom 1.5, but this started happening on starburst 1.9.8r. I flashed calkulin's to see if it fixed the problem, but nope. :/
Is there a stock ROM I could flash through CWM and not Odin?
Sprint Repair M&P states that rooted devices are to be triaged by normal process. Part of that triage process is to unroot the device if the problem is suspected to be caused by root.

Worst comes to worst, they unroot the device and you get an exchange.
Former Sprint Lead Technician
 
matase
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I also got the red transparent screen once a few days ago. I am experiencing weird other problems now

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Epix4G
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http://www.forums.acsyndicate.net/sh...2393#post12393

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snake4812
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Have you tried using different usb cables? Just throwing it out there you would be surprised what a bad cable can do. Same with the power block you plug in the wall
 
kingsway8605
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They won't care about root. Just play dumb if they call you out on it (in other words say you didn't know root is bad - but only if they ask). As far as battery, put the oem battery back in, never use a non oem battery no matter what anyone tells you, I am an engineer who designs these things for a living, correct power supplies are crucial. Finally, they will probably ship you a refurb if you are out of your return period, not in time for your trip. It is just the way it is.

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MDK666
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My phone works fine. But I did get a transparent blue screen once. Any idea what that means?

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