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I don't think you needed to contact ATT. I didn't and I just setup the APN and am getting HSPA+. Honestly contacting ATT can cause more problems IMHO. Best to keep them out of it... lol. Here's the APN I used to get HSPA+. Mind you I'm on the grandfathered unlimited data.
Name: AT&T WAP
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
Username <not set> - Leave this alone
Password: <not set> - Leave this alone
Server: <not set> - Leave this alone
MMSC: http:/mmsc.cingular.com
MMS proxy: wireless.cingular.com
MMS port: 80
MCC: 310
MNC: 410
Authentication type: <not set> - Leave this alone
APN type: internet + mms
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