Exchange account sync - calendar & contacts not sync properly

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Hi,

I came from HTC desire, previously when I used with my office exchange, it managed to sync emails, calendar and contacts perfectly. However, when I changed to SGN, the following situation happen.

- Modify or cancel event from Outlook, phone doesn't get sync (even I sync manually few times), it is still displaying old info.
- Modify contact in Outlook, for example mobile number or name. Phone doesn't get sync and still display the old info.
- Modify contact in phone, for example company, Outlook doesn't get the updated info.

All above are done with process where sync is "triggered" successfully.

Did any of you encounter this problem? Any resolution?

I can't help you, but I'm having problems with email in my exchange account. I have everything set up the same as my last several Android devices, but I can't reliably receive new emails. Sometimes they'll be delayed by a day or so. It's almost like the email client is not using cellular data to update and only using wifi when the device is on. Anyone else have this problem?

Originally Posted by maxh

I can't help you, but I'm having problems with email in my exchange account. I have everything set up the same as my last several Android devices, but I can't reliably receive new emails. Sometimes they'll be delayed by a day or so. It's almost like the email client is not using cellular data to update and only using wifi when the device is on. Anyone else have this problem?

Sounds like account & frequency settings than an issue. Have you verified them? Are you on mobile data all the time?

I'm finding that on occasion it stops syncing mail.. the moment you reboot OR go in and manually ask it to refresh it starts doing it normally again no problems...

I am also having the same problem .. However manually refreshing - sometimes still does not work. It is indeed - very annoying .. I believe the problem is in the Email.apk ..

still no solution found, apart from using different E-mail clients off the market, which work with various success ..

I've been through the settings many times but still have the problem. It just decides to stop syncing sometimes.

Originally Posted by iivuch

I am also having the same problem .. However manually refreshing - sometimes still does not work. It is indeed - very annoying .. I believe the problem is in the Email.apk ..

still no solution found, apart from using different E-mail clients off the market, which work with various success ..

Any alternate email client you suggest? I start to miss HTC mail client.

Although a bit weird, but after flashing this rom (Cassie's XtraLiteRom KKA ThunderBolted! V2.2) it seem to work fine so far. Still observing and hope it does really work.

I am also using the same ROM - there was no improvement for me. I believe the problem is in the E-mail client. The one we have is version 3.0.0.1. Before on another Android phone I used 2.3.5. I tried to replace the new one with the old one - and then it works. The problem is however that the old one is not scaling up to fit the large Gnote screen. It is a lower resolution.

I tried many other e-mail clients - K-9, Kaiten (both of them could not connect to my exchange server (2010)), Moxier - for some reason crashed my contacts and then I tried TouchDown - which is kind-a good and in terms of connectivity - all worked fine - but there were some integration points that were not fit for my taste.

What I ended up doing was a bit weird - but so far works nicely. I downloaded Google Calendar Sync - which takes your Outlook calendar and syncs it with your Google Calendar. Then I downloaded GO Contact Sync Mod - and that does the same for the Outlook and Gmail contacts. So I have both of them running on my PC and they automatically sync Calendar and Contacts. This way - my phone get them through the Google account and .. a bonus is that I have a backup

To check e-mails - I use the IMAP functionality of K-9 as my exchange server doubles up as IMAP too. For the time being - that's OK for me - and I will be hoping that Google will fix up this E-mail client in the Ice Cream Sandwich .. let's hope it is not I SCREAM sandwich

Alternatively - one can use the old E-mail client - 2.3.5 .. for Contacts and Calendar only and use K-9 for the mail .. It is really a matter of preference

I noticed that this may work. Instead of using push notification, use interval sync. This seems to solve it?

It's really weird and I still can't figure out the root cause.