Welcome to XDA

Search to go directly to your device's forum

Register an account

Unlock full posting privileges

Ask a question

No registration required
View Poll Results: GPS working for you?
Yes 101 29.53%
No 241 70.47%
Voters: 342. You may not vote on this poll

Post Reply

GPS (possible issue)

OP arcticreaver

30th December 2011, 03:08 PM   |  #571  
demandarin's Avatar
Recognized Contributor
Flag Alexandria, Va
Thanks Meter: 2,046
 
6,980 posts
Join Date:Joined: Apr 2010
More
Quote:
Originally Posted by BixBix78

Asus revised spec page for prime
GPS-yes (as long as you're not moving under a clear moonlite sky at elevations above 5000 feet)

slick bastards. they trying to cover their !#& now..lol. so they can always say it was listed on their site. I wonder if this follows under false advertisement? I love by Prime but would love to make Asus sweat n compensate all of us original owners with keyboard docks n such for the misunderstanding and inconvience we are experiencing.
30th December 2011, 03:18 PM   |  #572  
n11's Avatar
Senior Member
Thanks Meter: 13
 
181 posts
Join Date:Joined: Dec 2009
More
Quote:
Originally Posted by mgawelek

I have an RMA number in hand. Then I emailed them asking if they thought this was a firmware or a hardware issue.

Just got this from asus email support
================================
Dear Valued Customer,
Thank you for contacting ASUS Customer Service.
The ASUS Transformer Prime is made from a metallic unibody design, so the material may affect the performance of the GPS when receiving signals from satellites.
Please note that this product is not a professional GPS device and signal performance can be easily influenced by factors including, but not limited to: weather, buildings and your surrounding environment.
Please understand there are some limitations when using the GPS function.

Some scenarios you may encounter when experiencing weak GPS performance:
1. Using the GPS while traveling in a car: The roof of a car, the insulation, bridges and other factors can affect signal reception.
2. High density areas with large buildings and structures that can block line of sight communication with GPS satellites.


For more information feel free to refer to our self-help pages by clicking
the links below:
Troubleshooting -[asus url]
FAQ - [asus url]
Live Support - [asus url]

If you continue to experience issues in the future, please do not hesitate
to contact us.

Best Regards,

Jerry

ASUS Customer Service
================================

My iphone and my friends atrix will find a GPS signal within 5 seconds of putting our phones near a windows. Those too are not professional GPS devices.

I think this thread needs to take a different direction now based on the Asus GPS response. There is not much question at this point that the TF201 GPS is working technically but is almost useless from a practical standpoint. You can't get in your car, tether to a cell phone, use Google navigation, and expect the GPS in the TF201 to get you to your destination. The TF201 is advertised as having GPS...from a practical standpoint it does NOT have GPS. I realize that if I'm standing in an open field and want to know where I am then the TF201 will assist me (if I hold the screen up like I'm worshiping the GPS sats). We need to let Asus know that this limited usability is not sufficient to market the TF201 as having GPS.

I believe these are the main points:
  • TF201 is marketed as having GPS
  • GPS works only in a technical sense
  • GPS does not work in a practical sense (i.e. in a car)
  • If you (like I did) planned on using GPS in a practical sense then you have been mislead by Asus
  • We would like Asus to provide a solution so there is real GPS (firmware, replacement plastic back, etc.)
At this point there is no sense in continuing to debate whether GPS works...it doesn't work for what is considered normal GPS use.
Thanks to all those who have contributed to this epic thread...very useful.
30th December 2011, 03:19 PM   |  #573  
tylermaciaszek's Avatar
Senior Member
Flag Selden
Thanks Meter: 264
 
1,418 posts
Join Date:Joined: Jul 2011
More
heres the article if you care to read and share to get the issue out so asus will do something and don't think im trying to shamelessly advertise the blog site i write for i just want the issue to get out.

Article
30th December 2011, 03:21 PM   |  #574  
BixBix78's Avatar
Senior Member
Thanks Meter: 31
 
146 posts
Join Date:Joined: Sep 2010
#Asusgate

Too bad a took a screenshot last night

Oh yeah I just checked the spec page for the prime and Asus has removed GPS off sensor row.

http://usa.asus.com/Eee/Eee_Pad/Eee_...specifications

30th December 2011, 03:23 PM   |  #575  
RussianMenace's Avatar
Senior Member
Thanks Meter: 83
 
501 posts
Join Date:Joined: Oct 2010
Quote:
Originally Posted by tylermaciaszek

heres the article if you care to read and share to get the issue out so asus will do something and don't think im trying to shamelessly advertise the blog site i write for i just want the issue to get out.

Article

Personal blogs are fine and all. But what we really need are the big boys (Engadget,cnet,anantech,AC,etc.) getting the word out...put some pressure on Asus.
30th December 2011, 03:24 PM   |  #576  
Senior Member
Flag Some small village
Thanks Meter: 117
 
1,143 posts
Join Date:Joined: Mar 2011
As far as I know Google doesn't allow Android Market and other of their applications on devices without GPS.
30th December 2011, 03:26 PM   |  #577  
tylermaciaszek's Avatar
Senior Member
Flag Selden
Thanks Meter: 264
 
1,418 posts
Join Date:Joined: Jul 2011
More
Quote:
Originally Posted by RussianMenace

Personal blogs are fine and all. But what we really need are the big boys (Engadget,cnet,anantech,AC,etc.) getting the word out...put some pressure on Asus.

we have quite a large following to be honest over 1 million hits a month and growing every month we are certainly not a personal blog and have a full writing team and a full team of manufacturers who send us devices

---------- Post added at 09:26 AM ---------- Previous post was at 09:25 AM ----------

Quote:
Originally Posted by BixBix78

#Asusgate

Too bad a took a screenshot last night

Oh yeah I just checked the spec page for the prime and Asus has removed GPS off sensor row.

http://usa.asus.com/Eee/Eee_Pad/Eee_...specifications

do i have permission to use this pictures on my site?
30th December 2011, 03:27 PM   |  #578  
Senior Member
Thanks Meter: 80
 
514 posts
Join Date:Joined: Jun 2010
More
You need to remember that these customer service people have very little technical support - and are as likely to be quoting back things they read here as anything else. Yes, maybe the metal back doesn't help - but the problems people are having seem more go/no go than just bad signals.

We already know that most of the people on this thread are not inclined to be very technical in their investigations - trying to stir up press at this point is unlikely to be productive.

My SGS 2 has really poor GPS performance some of the time - it seems to have a state where it doesn't ever lock (just flashes up a few says detected then drops them), so software issues are perfectly possible - as are simple things like the antenna being incorrectly connected. You don't think they ever tested the GPS performance in the final caseworks?
30th December 2011, 03:30 PM   |  #579  
BixBix78's Avatar
Senior Member
Thanks Meter: 31
 
146 posts
Join Date:Joined: Sep 2010
tylermaciaszek Yes, Please do.




---------- Post added at 08:30 AM ---------- Previous post was at 08:28 AM ----------

Why is gps removed off the sensor row overnight?
Quote:
Originally Posted by tshoulihane

You need to remember that these customer service people have very little technical support - and are as likely to be quoting back things they read here as anything else. Yes, maybe the metal back doesn't help - but the problems people are having seem more go/no go than just bad signals.

We already know that most of the people on this thread are not inclined to be very technical in their investigations - trying to stir up press at this point is unlikely to be productive.

My SGS 2 has really poor GPS performance some of the time - it seems to have a state where it doesn't ever lock (just flashes up a few says detected then drops them), so software issues are perfectly possible - as are simple things like the antenna being incorrectly connected. You don't think they ever tested the GPS performance in the final caseworks?

Last edited by BixBix78; 30th December 2011 at 03:35 PM.
30th December 2011, 03:34 PM   |  #580  
tylermaciaszek's Avatar
Senior Member
Flag Selden
Thanks Meter: 264
 
1,418 posts
Join Date:Joined: Jul 2011
More
thank you i gave you credit in the article and linked to your profile so you can have correct credit. Good catch

Post Reply Subscribe to Thread

Tags
gps, transformer prime
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes