Originally Posted by mgawelek
I have an RMA number in hand. Then I emailed them asking if they thought this was a firmware or a hardware issue.
Just got this from asus email support
Dear Valued Customer,
Thank you for contacting ASUS Customer Service.
The ASUS Transformer Prime is made from a metallic unibody design, so the material may affect the performance of the GPS when receiving signals from satellites.
Please note that this product is not a professional GPS device and signal performance can be easily influenced by factors including, but not limited to: weather, buildings and your surrounding environment.
Please understand there are some limitations when using the GPS function.
Some scenarios you may encounter when experiencing weak GPS performance:
1. Using the GPS while traveling in a car: The roof of a car, the insulation, bridges and other factors can affect signal reception.
2. High density areas with large buildings and structures that can block line of sight communication with GPS satellites.
For more information feel free to refer to our self-help pages by clicking
the links below:
Troubleshooting -[asus url]
FAQ - [asus url]
Live Support - [asus url]
If you continue to experience issues in the future, please do not hesitate
to contact us.
ASUS Customer Service
My iphone and my friends atrix will find a GPS signal within 5 seconds of putting our phones near a windows. Those too are not professional GPS devices.
I think this thread needs to take a different direction now based on the Asus GPS response. There is not much question at this point that the TF201 GPS is working technically but is almost useless from a practical standpoint. You can't get in your car, tether to a cell phone, use Google navigation, and expect the GPS in the TF201 to get you to your destination. The TF201 is advertised as having GPS...from a practical standpoint it does NOT have GPS. I realize that if I'm standing in an open field and want to know where I am then the TF201 will assist me (if I hold the screen up like I'm worshiping the GPS sats). We need to let Asus know that this limited usability is not sufficient to market the TF201 as having GPS.
I believe these are the main points:
- TF201 is marketed as having GPS
- GPS works only in a technical sense
- GPS does not work in a practical sense (i.e. in a car)
- If you (like I did) planned on using GPS in a practical sense then you have been mislead by Asus
- We would like Asus to provide a solution so there is real GPS (firmware, replacement plastic back, etc.)
At this point there is no sense in continuing to debate whether GPS works...it doesn't work for what is considered normal GPS use.
Thanks to all those who have contributed to this epic thread...very useful.