In UK best to contact them at night as it is indian call centre you will get, no questions asked.....i put on silly language and.....
In the description i said my phone wouldnt let me download facebook app and needed a password.
Please wait for an agent to respond. You are currently '1' in the queue.
You are now chatting with 'Elka'.
Elka: Welcome to Microsoft Customer Service Chat, Kev.
Elka: Please give me a moment while I review your question. Would that be alright?
Elka: Are you needing activation code for your Windows phone 7?
kev: yes that is correct
Elka: I see. I can help you with that.
Elka: What is your mobile number?
kev: one moment please
Elka: I hope you're still with me. Do you have your phone or mobile number now?
Elka: Thank you. And you last name, Kev?
Elka: Thank you.
Elka: I would be providing a one time activation code for your phone.
Elka: Note: Keep this code somewhere safe in case you have to access it again. For example, you will need your code if you ever have to reset your phone back to factory settings. Please do not share your code with anyone else – doing this may prevent your new code from working.
Elka: Can you quickly try this code below and let me know if it would work or not:
Elka: That's great, thank you.
Elka: Are we good from here?
kev: i can now get facebook, thanks for help
Elka: You're much welcome.
Elka: Please, should you have additional questions or inquiries, feel free to come back again.
Elka: We are available 7 days a week, 24 hours a day.
Elka: Thank you for contacting Microsoft Customer Service Chat.
Elka: Hope you have a good one Kev.
Elka: Microsoft values your feedback about the quality of service that you received today. We will be sending you an email survey and I would like to request you to share your opinion. Our goal is to continuously improve and provide great customer service to you.
Chat session has been terminated by the agent.