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[Q]Galaxy R shuts down immediately after I turn it on

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alister214
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Unhappy [Q]Galaxy R shuts down immediately after I turn it on

Hello.

I am new here but I've been lurking for a while even before there was a dedicated area for the SGR. This might be a long read since I put in a lot of details. Now, straight to my point.

My fone is new. Not even a month from purchase. Never rooted since I'm afraid I might brick it since I'm not well inclined with technology.

It was ok when I got it but the problem started to occur a few days ago.

When I turn on the fone, it goes past the samsung animation part then, the screen goes all black,even if i press any button, I assume it's turned off.

What I tried:

1. Tried lodging a small piece of paper in the battery area because I thought it was a terminal problem. (did not fix it)
2. Cleaned gold plated contacts of the battery and it's phone counterpart. (did not fix it)
3. Factory Reset the thing by pressing vol up+mid button when turning on. Deleted ALL of my things in the fone but the problem is still there.

So, when the fone "dies" on me, even if I don't take out the battery, it will turn on but it will prolly turn off again as soon as 10 secs after the samsung animation part. When I take out the battery, sometimes it will operate normally but, it will turn off again randomly. The past few days have been very tasking for me. I think I'm going crazy....


What I've done to the fone since getting it:
1. install a custom skin from Market
2. install some social media apps and messenger apps
3. installed a passcode thing to make things private
4. installed games via ASTRO. (download apk from net + put in SD card via USB + install via ASTRO)
5. installed kies into my laptop and connected the fone. Also via Kies Air
6. Restored the fone to factory settings by pressing vol up+middle button when turning fone on.

Just a few minutes ago, when the fone was starting up, I saw a WHITE TRIANGLE with a (!) in the middle on the upper left area of the screen but it was gone in a few secs.


My fone data:

model num gt-i9103
android ver 2.3.5
baseband ver i9103xxki2
kernel ver 2.6.36.3-i9103jpki3-cl577705root@dell85#3
build num gibgerbread.jpki3

My dilemma:

1.I live in the Philippines and the fone was purchased in Qatar. I can send it back but maybe as a LAST RESORT, shipping costs would be quite expensive....
2. SGR is not released here in my home country so I doubt if I can get proper support. Even screenguards are not available here for this model.

Again, I apologize for the VERY LONG read but I tried me best to put in every detail I can to help solve my problem. I look forward to seeing your replies. Please feel free to ask me further details to help you help me. Happy New Year.
 
alister214
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(Last edited by alister214; 31st December 2011 at 08:42 AM.) Reason: addition
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PS:
I alos tried calling the fone after it does it's shutdown thing and I think it really dies because it's not ringing like it should be when the fone is turned on.

When I think everything is ok and peachy, I start watching MVs in youtube but, after like 20mins, the fone just turns off by itself. I know it's off because there is no sound coming out so I doubt that the screen just "Sleeps". Thank you again.
m.kochan10 Old
(Last edited by m.kochan10; 31st December 2011 at 09:36 AM.)
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Hi, there were more people with the problem you described above. Unfortunately I'm afraid it ended up with service. But since you have an international warranty you may try to contact samsung customer service and ask if you can send your phone directly to them in Philippines instead of shipping it to Quatar first.
 
pankajramnani
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exactly my problem.. I gave it to the Samsung service centre, they changed the motherboard of the phone, but still, the problem was there. The new motherboard was also faulty.. They are again changing the motherboard of the phone.. lets see what happens now.
 
alister214
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(Last edited by alister214; 1st January 2012 at 01:33 PM.) Reason: addition
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Thank You for your replies. I will try to put up a vid so I can give you lot a better "picture" of the situation.


http://www.youtube.com/watch?v=eoigX...ature=youtu.be

pardon the link I can't seem to embed youtube properly.
 
CallMeVentus
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Does the Galaxy R have firmware files up on www.sammobile.com yet ?
If yes , you can try flashing a firmware with Odin3

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Current phone: Sony Xperia SP LTE (C5303), Samsung Galaxy S Advance NFC (GT-I9070P)
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alister214
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^

Hello.


If I upgrade it to the latest using odin, will it void the warranty?
 
CallMeVentus
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Quote:
Originally Posted by alister214 View Post
^

Hello.


If I upgrade it to the latest using odin, will it void the warranty?
Nope
As long as it's not rooted you can give them an excuse saying Kies did the work

Herpderp Adreno + Tegra.
Current phone: Sony Xperia SP LTE (C5303), Samsung Galaxy S Advance NFC (GT-I9070P)
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Galaxy Ace newbie guide: http://forum.xda-developers.com/show....php?t=1225493

 
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alister214
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Quote:
Originally Posted by EmoBoiix3 View Post
Nope
As long as it's not rooted you can give them an excuse saying Kies did the work

Herpderp Adreno + Tegra.
Thanks for the reply!


Recently when it dies, when I restart the fone, I see a White triangle with an (!) inside on the Upper Left corner of the screen. Do you know what that Icon means? I goes away after a few seconds....
 
CallMeVentus
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Quote:
Originally Posted by alister214 View Post
Thanks for the reply!


Recently when it dies, when I restart the fone, I see a White triangle with an (!) inside on the Upper Left corner of the screen. Do you know what that Icon means? I goes away after a few seconds....
Okay , that's weird .
Perhaps it's not the right firmware ?

Herpderp Adreno + Tegra.
Current phone: Sony Xperia SP LTE (C5303), Samsung Galaxy S Advance NFC (GT-I9070P)
Here's my Twitter. Follow me, block me, suit yourself.
Old phones: Galaxy R, Motorola Defy, Samsung Galaxy Ace, Motorola Backflip

Galaxy Ace newbie guide: http://forum.xda-developers.com/show....php?t=1225493

 
"The unholy offspring of lightning and death itself"

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