[Q]Anyone got intermittent problems getting the dock/keyboard working

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My dock (I'm from the UK so dock and tablet come together as one package) only seems to fully work about 25% of the time. Most of the time when I connect it I don't get a mouse pointer and I can't use it to type :( The tablet recognises the dock being connected as in the notification area it says "You can now use the keyboard to type" and the tablet charges from the dock. However, only the top row of the keys do anything - so I can lock it, mute the sound, turn off wifi etc fine, but none of the other keys work. The other 25% of the time when I connect it the mouse pointer instantly appears and I can type fine. The bar always goes to the lock position, so I'm assuming I am connecting it correctly.

Apart from this the tablet works fine - no dust or dead pixels, good wifi, minimal light bleed, so I'd rather not return it and get another one with other issues. maybe a loose connection on the dock?

Anyone else with the same issue, or who can help?

I had some problems with the dock functioning, but it seems to have gone away after plugging/unplugging a few times. Now it seems fine.

I am also from the UK and have the same problem I have tried to remove the dock a few times and sometimes it works. It never worked first time. The table is perfect with Bluetooth and GPS working. My main problem is that it takes ages to boot up compared to my 101, about 4 times as long. I will wait a couple of weeks see if an update sorted it then return the thing back to Comet.

No problems here. Did you guys get the firmware update? I am using MobileDock version TF201-DOCK-0206, that got pushed to me the first time I docked my TFP.

Originally Posted by Bimboy

No problems here. Did you guys get the firmware update? I am using MobileDock version TF201-DOCK-0206, that got pushed to me the first time I docked my TFP.

Bimboy
Yes I have the same version TF201-DOCK-0206 thanks for the reply

I'm from Austria, but got the package with tab and dock too, i think thats regular in EU. I have no problems with my dock. Maybe you've pressed the "disable mousepointer" button? it's next to the bluetooth button on the dock

Originally Posted by theSpawnAT

I'm from Austria, but got the package with tab and dock too, i think thats regular in EU. I have no problems with my dock. Maybe you've pressed the "disable mousepointer" button? it's next to the bluetooth button on the dock

Thanks, Hadn't noticed that button. If the dock isn't working (which is about 75% of the time) and you press that button to disable the mouse pointer and then press it again to reenable it, the mouse pointer will work for a short time, but the keyboard still won't work in this scenario. If you leave the mouse pointer to disappear you can't get it back again until you press that button twice again.

So its still not working properly but there can't be much wrong with it if you can press a button to get the pointer on again. Maybe it will be fixed by the ics update on thursday?

Mine has a little issue where after not using it all night the dock will not funtion. There is no mouse pointer at all. Once I pull it off the dock and put it back on it works just fine the rest of the day. Anyone else have this issue?

Got it working again by rebooting and then re-docking a couple of times (typing from it now). Been working for 30 mins - scared to leave to go into sleep mode in case it fails again ;)

Closing and opening the hinge seems to help, but probably best wait for todays update before worrying too much!