[Q] Internet connection doesn't work at times

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At various points my Focus S seems to lose the ability to use it's data connection- either Wifi or 3G. I can't work out why- has anyone else experienced this? Web pages don't load, etc.

I installed a patch that allowed me to use Internet Sharing, I'm concerned this might have been the cause of it...

I've found that if I do not reboot my phone at least once a day I get random problems like that.

Originally Posted by untogether

At various points my Focus S seems to lose the ability to use it's data connection- either Wifi or 3G. I can't work out why- has anyone else experienced this? Web pages don't load, etc.

I installed a patch that allowed me to use Internet Sharing, I'm concerned this might have been the cause of it...

I don't reboot my phone all that often. I've never seen it lose ALL data connection capability tho...

A regular power cycle doesn't hurt tho...

Can this be the issue?

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I'm experiencing the same thing, but mainly when I'm connected to 3G. My phone shows it has full bars and 3G or 4G availability but I find 60% of the time my phone has little to no data going to my phone, so none of my apps or news feeds get updated or they get updated slowly. When I'm on wifi the phone works flawlessly.

I read this article,

http://pocketnow.com/windows-phone/h...g-wp7-handsets

One of the odder quirks of Windows Phone 7 to appear since the platform's launch has been the absence of Automatic Data Configuration for users who swap SIM chips and network-hop with their unlocked handsets.

ADC should let the phone communicate with the network it's connected to in order to retrieve all the settings it needs in order to use the network's services. Samsung defended disabling ADC by saying that its phones are intended to only be used with a specific carrier


Now I know this is talking about MMS, but does anyone think it's related to 3G connectivity from a different service provider?

i am having the same problem, it started 2 days ago after i unlocked my phone, at&t gave me the unlock code, i had to enable hot spot & de brand by loading a file, i don't have problem with WiFi just 4G, it will be fixed if i re start the phone.

problem for me with wifi+3G

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Not sure if this is the same as the OP. I run with both WiFi and 3G enabled most of the time. Basically everything will be working fine for a while, then I'll try to open a web page from Twitter and it will time out. Sometimes retrying will work, but it will take an abnormally long time to load the page. Other times it never works, and when I go to another app (e.g. mail) and try to sync, and that will also time out. When that happens I usually turn off either WiFi or 3G, then toggle the state of the one I left on (e.g. turn 3G off, then back on), and it clears up. I've never needed to reboot the phone. I don't have ICS enabled, but my phone is fully unlocked.

I've guessed this problem was caused by a lost or bad connection on one of the wireless protocols (like WiFi), where the phone thinks it is connected to WiFi and won't switch over to the other protocol (3G).

One more thing: I'm running 8107 and I don't remember this issue occurring before the upgrade.

M

Originally Posted by mlekas

Not sure if this is the same as the OP. I run with both WiFi and 3G enabled most of the time. Basically everything will be working fine for a while, then I'll try to open a web page from Twitter and it will time out. Sometimes retrying will work, but it will take an abnormally long time to load the page. Other times it never works, and when I go to another app (e.g. mail) and try to sync, and that will also time out. When that happens I usually turn off either WiFi or 3G, then toggle the state of the one I left on (e.g. turn 3G off, then back on), and it clears up. I've never needed to reboot the phone. I don't have ICS enabled, but my phone is fully unlocked.

I've guessed this problem was caused by a lost or bad connection on one of the wireless protocols (like WiFi), where the phone thinks it is connected to WiFi and won't switch over to the other protocol (3G).

One more thing: I'm running 8107 and I don't remember this issue occurring before the upgrade.

M

I have the EXACT same issue as you state here. The problem has existed since day one with this phone. I updated through to 8107 and the issues still exist.

So now for some interesting/good news... my dad works for a large company that has direct access to AT&T Wireless Engineers, so he got in contact with an an engineer and explained this issue as both him and I experience the same issues. The engineer was able to get a hold of a Samsung Focus S and experienced the same problems for himself. He then escalated the issue directly to Samsung who in-turn escalated this to Microsoft. Apparently Microsoft claimed the issue was theirs and they are now working on an update to rectify the problem. Samsung also apparently has some updates that they were going to push but have since held off on pushing them until Microsoft has the fix for this data issue fixed.

I've been so frustrated by these issues and the lack of information regarding them that I thought you might be interested in knowing that Samsung, Microsoft, and AT&T ARE working to get the problem resolved.

Wow! This is really great news as I am having the exact same problem. I usually just on and back off Airplane mode and that fixes it, but its a real hassle. So, the word is that Samsung is, possibly, combining all the current issues like this data, the extra settings/quirky display, and the 8107/disappearing keyboard all in to one?

matt

The AT&T engineer didn't say what was going to be included in the Samsung update, just that Samsung was holding off on releasing the update until after Microsoft supplied a fix for the data issues. Hopefully Samsung's update fixes all of the Focus S quirks (data issues, delayed keyboard sounds, quirky display/auto brightness) in one shot.

Thanks for posting this, i feel better that Microsoft & Samsung are working on fixing this issue.