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[HOW TO] Fix the "Low on space" problem (in plain English)

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soniclude
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(Last edited by soniclude; 22nd June 2012 at 06:25 PM.) Reason: Updated with some troubleshooting info and new file links
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Arrow [HOW TO] Fix the "Low on space" problem (in plain English)

The Problem
The HTC Droid Incredible shows a "Low on space: Phone storage space is getting low" warning despite having gobs of space free because the "Application data storage" folder (also known as /data/data) that is shared by all apps on the phone is only 150mb in size. As soon as only 10% of this folder is available, the warning appears. If it gets too much lower, apps stop responding and the phone crashes.

The Story
After many months of clearing app data, uninstalling apps, resetting my phone, and generally walking on eggshells trying to keep my data storage under the limit, I was getting ready to upgrade my device. I would search every few weeks to see if anyone had solved the problem, but all I found were more people stuck in my boat, and I was ready to give up. But then I stumbled across a series of threads on xda-developers.com that gave me new hope. In the course of one night, I learned from scratch how to root my phone, and I applied a fix that increased the "Application data storage" folder to a whopping 750mb. I am now able to download as many apps as I'd like and not have to worry about clearing out app data ever again.

However, it took a bit of scouring the forums and reading various guides to figure out how to do all this. Some of the items are quite technical in nature, and some of the guides skip steps that more experienced users would know how to do already. So I joined the forum to write this guide for the "regular" users out there like myself. My goal is to explain in plain English how to fix this nagging issue once and for all and to consolidate all the relevant info and files into one place. If you find this useful, please share this with others so we can all fully enjoy our phones!

The Credits
I did not invent any of the steps, tools, or methods I am about to describe. Hats off to the following people for supplying all the info and files I needed to fix the problem and write this how-to thread. Please let me know if I've missed anyone that should be mentioned and I will add them.
  • vbhines for the "New to Modding/Rooting" guide
  • The unrevoked team for their excellent one-click rooting software and drivers
  • dreamersipaq for the guide to rooting an Incredible
  • scotty1223 for the guide to rooting a 2.3.4 Incredible
  • jermaine151 for the "no data limit" mod that actually fixes the problem
  • cmlusco and tiny4579 for all their help answering questions and troubleshooting in this thread

The Ingredients
Here's what you'll need to perform this fix:
  • An HTC Incredible (obviously) with an SD card
  • A micro USB cable (you can use the one you charge your phone with)
  • A computer with a USB port and internet access (PC, Mac, or Linux)
  • An hour of free time

The Fix

Step 1: Read the "New to Modding/Rooting" guide so you know what you're getting into and can understand the terminology: http://forum.xda-developers.com/showthread.php?t=744807

Step 2: Back up your contacts, pictures, etc. This guide is safe for your phone and will not erase any of your data if you follow it correctly, but it never hurts to back things up just in case.

Step 3a: Make sure your phone is decently charged. (at least 50%)

Step 3b: Make sure your phone isn't currently showing the "low on space" error. Delete some apps or data until the error goes away. You don't want to go through all this effort only to have your phone crash halfway through!

Step 4: Uninstall HTC sync software from your computer. Also make sure you are not running any software that communicates to your phone using USB, such as PDANet or DoubleTwist. If you haven't had to plug your phone into your computer to do anything prior to now, you're probably OK.

Step 5: On your phone, go to Menu -> Settings -> Applications -> Development and put a check in the "USB debugging" box.

Step 6: Plug your phone into your computer, select "Charge Only", select "remember my selection", click "Done", and then unplug your phone.

Step 7: If you are on a Windows PC, follow this user-friendly guide to install the USB drivers you'll need: http://unrevoked.com/rootwiki/doku.p...driver_install

When I did this step, I actually found my Android entry from the first screenshot in the guide under "Android Phone" and it did not say "Android 1.0". Don't worry, you can still use this entry to continue with the next step in the guide to "Update Driver Software".

Mac and Linux users can skip this step.

Step 8: Root your phone. This step is a bit more involved, so be sure to read the directions carefully. On your phone, go to Menu -> Settings -> About phone -> Software information and look at what it says under "Android version" at the top.

If it says 2.3.4, do this:
  • Download Clockwork 5.0.2.0: http://dinc.does-it.net/Recoveries/C....0/PB31IMG.zip (link updated 6/22/12)
  • Extract the recovery-clockwork-5.0.2.0-inc.img from the zip file and put it somewhere you'll remember.
  • Download Unrevoked 3.22 (this is intentionally NOT the latest version): http://dinc.does-it.net/Unrevoked/Unrevoked_3.22.exe (link updated 6/22/12)
  • Run Unrevoked_3.22.exe
  • Inside the program, go to File -> Custom Recovery and select the .img file from above. At the bottom of the program window, it should now say "Recovery: Custom" and "Waiting for device"
  • Plug in your phone and wait while Unrevoked runs automatically. It will reboot your phone several times and will take some time, so be patient!
  • Once it's done, unplug your phone and ensure that a "Superuser Permissions" application is inside your app drawer. Don't run it. Instead, go to Menu -> Settings -> Applications -> Manage applications -> All, scroll down to "Superuser Permissions", click it, then click "Clear data". Return back Home.

If it says anything other than 2.3.4, do this:
  • Download Unrevoked 3.32: http://www.unrevoked.com/recovery/
  • Run reflash_package.exe. It may start up right away, or it may ask you to extract the files. Put them somewhere you can find, and once the extraction is done, find and run reflash.exe.
  • Plug in your phone and wait while Unrevoked runs automatically. It will reboot your phone several times and will take some time, so be patient!

After the above steps, everyone should do this:
  • Launch the Android Market and search for "ROM Manager". The first result should be "ROM Manager" by ClockworkMod and it should have a picture of a top hat above a gear as its icon. Click it, then click "Download", then "Accept & download". If it is already installed, you can just return Home.
  • Once ROM Manager has finished installing, launch it and select "Flash ClockworkMod Recovery" (the first option). Confirm your phone model (HTC Incredible). A window will pop up asking for root permissions - click to allow it.
  • Optional: After the download completes, scroll down and click "Backup Current ROM". You may need a lot of space free on your SD card to perform this backup depending on what you have on your phone. Once you create this backup, you can use ROM Manager to fully restore your phone (including all apps, data, and settings) in case anything goes wrong. This can take a significant amount of time, so again, be patient!

If all went well, your phone should be exactly the same as it was before, except you now have a couple new apps, and more importantly, root access!

Step 9: On your phone, go to Menu -> Settings -> Applications -> Development and uncheck the "USB debugging" box.

Step 10: Apply the Fix. This is the step you've been waiting for!
  • Go to this thread: http://forum.xda-developers.com/show....php?t=1623038, click the link for the EXT4All files in the first post, download "Convert2Ext4_no_data_limit_normal_dalvik.zip" , and put it somewhere you'll remember. You can also go directly to this URL to download the file: http://dinc.does-it.net/EXT4_Mods/ (links updated 6/22/12)
  • Plug your phone into your computer, bring down the notification bar, select the "USB connection type" item, select "Disk drive", and click Done.
  • On your computer, find your phone's SD card. If you're unsure which drive is your SD card, look at how big each drive is. The drive that has a size of 6.59GB is the phone's internal memory, so the other drive is the SD card. The SD card that comes with the Incredible is 1.83GB in size, but yours may be different if you bought your own SD card.
  • Move "Convert2Ext4_no_data_limit_normal_dalvik.zip" from your computer to the SD card. Do not put it inside any folders.
  • After the file has finished moving, bring down the notifications bar, select the "USB connection type" item, select "Charge only", then click done.
  • Unplug your phone from your computer.
  • Launch ROM Manager from your app drawer and click "Reboot into Recovery" (the second option). Click "OK" to proceed.
  • After the phone reboots, you will now see a black screen with some blue options on it. Use the volume buttons on the left to scroll down to "install zip from sdcard" and click the optical trackpad button at the bottom of the phone to select it.
  • Click "choose zip from sdcard" (the first option)
  • Scroll down to the very bottom and select "Convert2Ext4_no_data_limit_normal_dalvik.zip"
  • Scroll down to "Yes - Install Convert2Ext4_no_data_limit_normal_dalvik.zip" and click it. This step will take some time to complete, and the progress bar may not move at all. Be patient!
  • Once it is done, click the power button at the top of your phone until you're back at the main menu, then select "Reboot system" (the first option). If you hit power too many times and end up with a blank screen, just hit power one more time and you'll see the menu.

When the phone is done rebooting after this last step, verify that the fix worked by going to Menu -> Settings -> SD & phone storage and look at the "Application data storage" section. It should now say that the "Total space" is 748mb!

At this point you can run happily through an open field, shout from the highest mountaintop, or just shed a tear of joy, because you can now install tons of apps and let them accumulate all the data they want. Enjoy!

P.S. Please let me know if any of these steps are incorrect or unclear so I can fix them. Thanks!

Troubleshooting
Here are a couple of issues people have come across while doing the steps in this guide, along with the solutions. Thanks to cmlusco for these helpful answers!

The guide says my phone should have rebooted back to the main screen, but I'm on a black screen with a bunch of blue options!
If you're on this step and the guide doesn't say you need to be here yet, just use the volume buttons to scroll to the "Reboot System Now" option and click the optical trackpad. Then you can continue on with the guide!

I'm stuck on a black screen with white bars on the side!
If your phone is "s-off", reflash the recovery-clockwork-5.0.2.0-inc.img file from Step #8 using hboot. To get to hboot, turn your phone off, hold the "volume down" button, and turn it back on. Keep holding the "volume down" button until you get to the menu where you can flash the .img file.

If your phone is not "s-off" or you have no idea what "s-off" means, run Unrevoked again with the same .img file from Step #8.

In either case, you should be able to continue using the guide from where you left off!

My phone keeps rebooting over and over and I can't do anything!
Pull out the battery, wait for 15 seconds, and put it back in and turn the phone back on. If it still keeps rebooting, pull out/re-insert the battery again, go into hboot (see above answer) and try the following steps. You can stop as soon as one of them works!

1. Restore a backup that you made in a previous step (if you have one).
2. Reflash the .img file from Step #8.
3. Flash the .img file here: http://dinc.does-it.net/wildstang83_...2_11232011.zip (note: this one will take you back to stock, so you'll have to start the guide over).

I'm still stuck!
If all else fails, please post your issue in this thread so someone can help you out. You can also try restoring your backup (you made a backup, right??) and starting over from the top. Good luck!
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Nalij
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(Last edited by Nalij; 10th February 2012 at 04:35 AM.) Reason: Pasted Wrong Image in Section
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Default Potential Alternate Solution

Soniclude that was a great very detailed write up. Here is another option that I found that seems to also solve the dreaded low disk space...

Since you clearly outlined the steps for rooting your device, I wont go into that. But, why stop at fixing one of the most annoying stock problems. Rooting is half the battle to flashing a new rom - which is precisely what I did to stop the LDS issue.

I used to use CM7 and then flashed over to MIUI but recently I flashed the best rom I have used to date - ICS-Dinc AOKP (]http://forum.xda-developers.com/showthread.php?t=1475936) which is a full fledged ICS port for your OG Dinc.

Since then I have not received any LDS errors (although I have not been using this ROM that long) but I would assume that it would be similar to my lengthy experience with CM7, in which I never got the LDS warning.

Here is what my device displays as available space for applications
Click image for larger version

Name:	Dinc Internal Storage {ROM_ICS-Dinc AOKP).jpg
Views:	3972
Size:	32.8 KB
ID:	895332
As you can see I have used 144MB with 604MB free for a total of 748MB, identified as internal storage.

Also, just so you can see that this ROM is not an ICS overlay and is truly a port, here is the device info
Click image for larger version

Name:	Dinc Device Info {ROM_ICS-Dinc AOKP).jpg
Views:	3091
Size:	27.2 KB
ID:	895331

72ls1's (the dev for ICS-Dinc AOKP) has some really good directions and make the process very easy.

For those that are interested and need a few more additional details, here are a few things that helped me:
1. Make sure you have backup your device data, this includes your apps, contacts (you should be just setting all contacts to sync with your gmail account to begin with), messages and email settings. Use an app like Titanium Backup for apps; Backup and Restore app for messages; Call Log Restore for calling

2. Download the zip files outline in the ROM posting of your chocie to your sdcard; They should be placed at the top level of your sdcard, meaning not in another folder. The zip files for ICS-Dinc AOK include the ICS-Dinc zip, Gapps (use this one gapps-ics-20120207-signed.zip - http://goo-inside.me/gapps/gapps-ics-20120207-signed.zip), and Tiamat Kernel

3. In Recovery make a backup of your device (in case you need to flash back due to an error)

4. Within Recovery prior to flashing the rom make sure to unmount data, sdcard and cache

5. Then clear cache and dalivik-cache (this one is under the advanced options)

6. Do a factory reset

7. Install from zip in the following order: ICS-Dinc AOK V.02, Gapps, Tiamat

8. Reset your device

Now go enjoy the goodness of a fresh ice cream sandwich!

Hope this helps anyone else out there in either the low disk space issue or that is having questions about flashing a rom.
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Captainjerky
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Default Where is Unrevoked 3.22?

I'm going to use the downgrade-and-reflash method to root my 2.3.4 Incredible and after reading the forums have spent the supper hour looking around for Unrevoked 3.22. There was a megaupload site that always says bandwidth is exceeded, and one more that I found where everything is in a language I can't decipher.
Does anybody have a working link to 3.22? All I want is to turn on my stupid wireless hotspot so my wife can use her Ipad in teh car without having to pay Verizon another $30 a month for access to data I already have. Argh!

Thanks,
Ryan
 
cmlusco
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(Last edited by cmlusco; 22nd February 2012 at 03:53 AM.)
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Quote:
Originally Posted by Captainjerky View Post
I'm going to use the downgrade-and-reflash method to root my 2.3.4 Incredible and after reading the forums have spent the supper hour looking around for Unrevoked 3.22. There was a megaupload site that always says bandwidth is exceeded, and one more that I found where everything is in a language I can't decipher.
Does anybody have a working link to 3.22? All I want is to turn on my stupid wireless hotspot so my wife can use her Ipad in teh car without having to pay Verizon another $30 a month for access to data I already have. Argh!

Thanks,
Ryan
You can actually acomplish that without rooting.

Open dial pad and type ##778# and hit call.

Select edit mode and enter six zeros (000000) as the password.

Select security and look for S.IP DUN username, it should look something like this YourNumber@dun.vzw3g.com. Change it to be YourNumber@vzw3g.com, just remove the "dun.".

Back out to the main menu and select M.IP Default Profile. Look for DUN NAI and change it to be YourNumner@vzw3g.com, remove the "dun."

Hit the menu button and select commit modifications. Your phone will reboot.

Now just use the stock 3g mobile hotspot app. When you first open it it will say you have to have a subscription and pay, just procede you will not be charged, and verizion is none the wiser. I have been doing this my self for over a year now.
Sent From My HTC One (M7WLV) S-OFF Rooted
Hboot: 1.56.0000 (Unlocked)
Recovery: TWRP 2.6.3.4
Baseband: 1.13.41.0109_2
Kernel: ElementalX 13.5
PRL: 15287
Rom: Stock OTA 3.11.605.1

VZW HTC One Files - VZW1FILES.DYNDNS.ORG

HTC Incredible Files - DINC.DOES-IT.NET
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JoseGamaliel
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Default Compass sensor broken

Somebody has the same issue? after flashing the zip i cannot use correctly the compass sensor, for example in SkyMaps app.
 
joot
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This is by far the best tutorial out there to gain root and achieve s-OFF I've come across. Thank you SIR for your time and tutorial. Just EXCELLENT!!
 
Williamsss
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for me the issue was my data/data folder (hint dont sync 1500 facebook friends and never do it with high res pics and with two differant apps haha) =] jsut removed all the contacts i didnt need and turned off the sync from normal facebook app and working perfect now
 
scals37
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Default stuck in loop

I followed the instructions for the 2.3.4 and after I applied the Convert2Ext4_no_data_limit_normal_dalvik fix I got stuck in a loop with at the HTC Incredible boot screen, not sure what to do now.. can only get back to the recovery mode. Not sure what to do from here
 
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Quote:
Originally Posted by scals37 View Post
I followed the instructions for the 2.3.4 and after I applied the Convert2Ext4_no_data_limit_normal_dalvik fix I got stuck in a loop with at the HTC Incredible boot screen, not sure what to do now.. can only get back to the recovery mode. Not sure what to do from here
If you made or have a previous roms backup. Just wipe everything in mounts and storage menu except sdcard and emmc, then restore your backup. If you dont have a backup flash a fresh rom.
Sent From My HTC One (M7WLV) S-OFF Rooted
Hboot: 1.56.0000 (Unlocked)
Recovery: TWRP 2.6.3.4
Baseband: 1.13.41.0109_2
Kernel: ElementalX 13.5
PRL: 15287
Rom: Stock OTA 3.11.605.1

VZW HTC One Files - VZW1FILES.DYNDNS.ORG

HTC Incredible Files - DINC.DOES-IT.NET
 
bsilver94
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You kind sir are a gentleman and a scholar. That "low space" bug has been annoying me since July 2009. I greatly appreciate you breaking down the l337 sp33k to plain English.

THANK YOU THANK YOU THANK YOU THANK YOU

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