[Q] TF201 glass broken

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Hi guys,

This happened to me

Bought a Transformer Prime, and got the glass broken. The LCD screen itself is OK, the tablet is working just fine, but the glass is cracked.

Spent 3 days searching, nothing. There are all kinds of parts for TF101, but TF201 -- not.

Went to service guys, they want 400 bucks for the replacement: they say they can replace the LCD screen AND the glass. Obviously this makes no sense since the brand new TF201 costs about $500 for 32 GB version (which I have).

Ideally, finding the glass with digitizer would solve the problem, but so far I can't find it.
Checked the asusparts.eu website, but not sure if these are the right ones (and, still, they are quite expensive since I don't need LCD screen itself, the screen itself is just fine)

If someone has and idea where to get it/search for it, it would be great.

Thanks

you bought it with broken glass? Why you just don't return it?

Send it back to ASUS, and see what they will charge you to replace the glass.

Sent from my MB870 using xda premium

Originally Posted by donxuan1983

you bought it with broken glass? Why you just don't return it?

No, I've dropped it myself. So it's not a guarantee case.

Originally Posted by grneyez

Send it back to ASUS, and see what they will charge you to replace the glass.

Sent from my MB870 using xda premium

Yep, I've already asked Asus.

Asus said go to the authorized service center in your city. That authotized official service center said $400 for repair

Not sure if its any help to you but i'm just waiting a reply from Asus for the cost of replacement glass hopefully have it at some point today

same here, the glass is cracked on my ATP. and its only like 1 week old. SO FRUSTRATING!!!. but im trying to look for the replacement glass as well cuz the lcd itself is not broken but haven't found anything yet, i called asus to see what they would say but all they said was to RMA it. and they would have someone "check it out" and see if it will cover under my warranty. i didn't break it intentionally, i received the unit with a bend on above the power connector so it was difficult to plug in the connector. i didnt see it as a big issue, until i plug it in and the bend on the connector bent upwards and cracked my screen (gorilla glass my ***!!!). So knowing big companies like asus they arent going to cover my ATP and if they do offer to repair it, it will be some ridiculous price. and i been looking for a replacement glass but nothing . keep this thread going and post if you do find something, im afraid that since the ATP is still backordered everywhere that companies and independent companies arent going to have the replacement parts for awhile. hopefully this isnt the case and we can get something soon.

I'd say a SquareTrade warranty is an excellent investment for this tablet. $70 (after 30% coupon) for 2 years of drop protection is a bargain. I've already dropped my Prime once . Luckily, all I have to show for it is a scratched corner (it was in a case).

You can get a SquareTrade warranty within 90 days, so pretty much everyone is still eligible.

Sent from my HTC Desire CDMA using Tapatalk

Originally Posted by digimuzik

I'd say a SquareTrade warranty is an excellent investment for this tablet. $70 (after 30% coupon) for 2 years of drop protection is a bargain. I've already dropped my Prime once . Luckily, all I have to show for it is a scratched corner (it was in a case).

You can get a SquareTrade warranty within 90 days, so pretty much everyone is still eligible.

Sent from my HTC Desire CDMA using Tapatalk

This ^^^

I always shirk silly insurance things, but SquareTrade is awesome. I personally don't use it, I'm confident in how I treat my possessions (accidents can always happen, but...), but it is amazing to see a relatively cheap service that covers most personal faults.

And yeah, I dunno what I'd do if my screen was already broken. We won't start seeing parts or units for parts for some time...

Same problem here.
They designed TF201 such way, that the glass is 1 mm ahead of frame (not like on ipad) so during the hit, glass takes all the damage on itself.
Asus must do something about that because everyone will drop their unit someday.