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For those who RMA'd! Is your tablet sitting at the repair center!? This can help!

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By Wordlywisewiz, Senior Member on 15th February 2012, 01:42 PM
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Well contact Gary key with your RMA number and email address and a piece of your mind... One of the managers under him should contact you.... Via email or phone usually both!

What should happen is they will find a replacement for you and ask your permission to test is for issues... Then depending on where you are located the should overnight it! I will be receiving mine today!

Best of luck to all you guys!
I know it's hard waiting for weeks! This should help!

Sent from my PG86100 using Tapatalk
Last edited by Wordlywisewiz; 15th February 2012 at 03:19 PM.
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15th February 2012, 01:43 PM |#2  
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Reserved!!!
15th February 2012, 02:55 PM |#3  
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I've sent all my info to Gary and he hasn't responded yet. Two days ago. Is he usually prompt?
15th February 2012, 03:12 PM |#4  
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Quote:
Originally Posted by opentoe

I've sent all my info to Gary and he hasn't responded yet. Two days ago. Is he usually prompt?

Tel: 888-678-3688 (Admin Edit: Direct personal email address removed and telephone number inserted at Asus request)

He might be able to help idk if he will respond though...

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Last edited by MikeChannon; 28th February 2012 at 09:58 AM.
15th February 2012, 10:08 PM |#5  
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Mine sat in WB5 status for 14 days now today it says WAITEX, does anyone know what waitex status is??
15th February 2012, 10:15 PM |#6  
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Quote:
Originally Posted by rand33099

Mine sat in WB5 status for 14 days now today it says WAITEX, does anyone know what waitex status is??

Waiting for an exchange?
Just my random guess..
15th February 2012, 10:40 PM |#7  
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Quote:
Originally Posted by thatbigmoose

Mine sat in WB5 status for 14 days now today it says WAITEX, does anyone know what waitex status is??

Mine was in WB5 Status for about 2 weeks. Earlier today in Changed to WAITEX and within the last hour changed to Ready to Ship with a new C10 Serial. Was this also your experience?
15th February 2012, 10:55 PM |#8  
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Yes mine just changed to Ready to ship also C10, new number. I had sent it in for no GPS and wifi dropping out. Hope there is a good out come 3 weeks later
15th February 2012, 11:48 PM |#9  
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Can someone send me a link to Gary's posts or his profile? I keep hearing about this mythical character who is fighting for the consumer (more like damage control) but ive have never once seen his posts. I admittedlty haven't been following too closely to these.forums since I returned mine. I used the search on xda app for Gary key but didn't see anything useful. Thanks in advance.

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16th February 2012, 12:00 AM |#10  
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Quote:
Originally Posted by Bender B. Rodgriguez

Can someone send me a link to Gary's posts or his profile? I keep hearing about this mythical character who is fighting for the consumer (more like damage control) but ive have never once seen his posts. I admittedlty haven't been following too closely to these.forums since I returned mine. I used the search on xda app for Gary key but didn't see anything useful. Thanks in advance.

Sent via smoke signal

Go to this post: Official ASUS Thread - Users with BT/WiFi Fallout Issues
he is the first post on that thread
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16th February 2012, 12:09 AM |#11  
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Two of his posts are stickied. If the xda app is very similar to Tapatalk, you'll see three tabs at the top when viewing a forum, Topics, Stickies, and Announce. Look in the Stickies tab.

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