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For those who RMA'd! Is your tablet sitting at the repair center!? This can help!

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Wordlywisewiz
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(Last edited by Wordlywisewiz; 15th February 2012 at 03:19 PM.)
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Default For those who RMA'd! Is your tablet sitting at the repair center!? This can help!

Well contact Gary key with your RMA number and email address and a piece of your mind... One of the managers under him should contact you.... Via email or phone usually both!

What should happen is they will find a replacement for you and ask your permission to test is for issues... Then depending on where you are located the should overnight it! I will be receiving mine today!

Best of luck to all you guys!
I know it's hard waiting for weeks! This should help!

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Reserved!!!
 
opentoe
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I've sent all my info to Gary and he hasn't responded yet. Two days ago. Is he usually prompt?




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(Last edited by MikeChannon; 28th February 2012 at 09:58 AM.)
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Originally Posted by opentoe View Post
I've sent all my info to Gary and he hasn't responded yet. Two days ago. Is he usually prompt?
Tel: 888-678-3688 (Admin Edit: Direct personal email address removed and telephone number inserted at Asus request)

He might be able to help idk if he will respond though...

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rand33099
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Mine sat in WB5 status for 14 days now today it says WAITEX, does anyone know what waitex status is??
 
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Mine sat in WB5 status for 14 days now today it says WAITEX, does anyone know what waitex status is??
Waiting for an exchange?
Just my random guess..
 
ucfstevie
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Originally Posted by thatbigmoose View Post
Mine sat in WB5 status for 14 days now today it says WAITEX, does anyone know what waitex status is??
Mine was in WB5 Status for about 2 weeks. Earlier today in Changed to WAITEX and within the last hour changed to Ready to Ship with a new C10 Serial. Was this also your experience?
 
rand33099
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Yes mine just changed to Ready to ship also C10, new number. I had sent it in for no GPS and wifi dropping out. Hope there is a good out come 3 weeks later
 
Bender B. Rodgriguez
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Can someone send me a link to Gary's posts or his profile? I keep hearing about this mythical character who is fighting for the consumer (more like damage control) but ive have never once seen his posts. I admittedlty haven't been following too closely to these.forums since I returned mine. I used the search on xda app for Gary key but didn't see anything useful. Thanks in advance.

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Originally Posted by Bender B. Rodgriguez View Post
Can someone send me a link to Gary's posts or his profile? I keep hearing about this mythical character who is fighting for the consumer (more like damage control) but ive have never once seen his posts. I admittedlty haven't been following too closely to these.forums since I returned mine. I used the search on xda app for Gary key but didn't see anything useful. Thanks in advance.

Sent via smoke signal
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