5,599,337 Members 37,965 Now Online
XDA Developers Android and Mobile Development Forum

[Q] Lumia 800... fully discharged... now dead

Tip us?
 
Rusty!
Old
(Last edited by Rusty!; 20th February 2012 at 09:23 AM.)
#21  
Rusty!'s Avatar
Recognized Contributor
Thanks Meter 1735
Posts: 7,892
Join Date: Jan 2010
Location: Portsmouth
Quote:
Originally Posted by piattj View Post
Rusty! Hmmmm sounds familiar. What version of firmware ? Did you update to the latest a couple of weeks ago?

Feels as though there's a bigger problem than just high battery drain with some devices.

Anyone from Nokia read this forum? ...And care to comment?
Yep, updated to 8107/15000 a couple of weeks ago (Zune, not NCS). Still dead, no amount of different chargers, button combinations, using a PC USB connection has helped me, it's utterly bricked.

Calling the local Nokia Care Point shortly...
Google Nexus 5 on Giffgaff UK
 
piattj
Old
#22  
Member - OP
Thanks Meter 1
Posts: 34
Join Date: Jan 2010
Rusty, let us know what they say.

I took mine into T-Mobile. They plugged it into the in-store charger, looked at it for 3 minutes (if that...), gave up and packaged it up for return to Nokia. They didn't try any tricks with the buttons etc. , just sent it away & lent me an old 2330 or somesuch...

They said to expect it back in 7-10 days. Will report back.
 
Rusty!
Old
#23  
Rusty!'s Avatar
Recognized Contributor
Thanks Meter 1735
Posts: 7,892
Join Date: Jan 2010
Location: Portsmouth
They just said bring it in and they'll have a look.
Google Nexus 5 on Giffgaff UK
 
Rusty!
Old
#24  
Rusty!'s Avatar
Recognized Contributor
Thanks Meter 1735
Posts: 7,892
Join Date: Jan 2010
Location: Portsmouth
Took it in, it's definitely dead and needs sending away, hoorah.
Google Nexus 5 on Giffgaff UK
 
piattj
Old
#25  
Member - OP
Thanks Meter 1
Posts: 34
Join Date: Jan 2010
Default Lumia 800 replaced

UPDATE. I took my 800 into T-Mobile. They confirmed the device was dead, sent it to Nokia. The short version is that they replaced my phone, sent me a new, replacement phone. I fully charged it & left it running. Battery life now looking strong. In 2 days, I've not been able to fully discharge it to test its powers of recovery but will do, and will post the results.

For info, the phone SW/FW/HW versions are now as this:

OS 7.108107.79
FW 1600 2483.8107.11501
HW 112.1402.2.3
Radio HW 8255
Bootloader 7.35.0.0
 
newabv
Old
#26  
Member
Thanks Meter 0
Posts: 42
Join Date: Feb 2012
Last night I was out and my phone finished all battery an was for few hours switched off. I plugged and it start but just with a empty battery symbol on the display.
I was trying to switch it about 2 hours but nothing- just battery screen.
I left it all night and in the morning it was in the same situation but when I tried it turned on and start charging from 1%

Is it will be every time my phone loose all battery charge?
Is it normal?
 
Rusty!
Old
#27  
Rusty!'s Avatar
Recognized Contributor
Thanks Meter 1735
Posts: 7,892
Join Date: Jan 2010
Location: Portsmouth
If they die completely then they can take a white to fire back up again, all night ain't right though.

As a side note, mine is still with Nokia being repaired (I bet they replace it anyway)
Google Nexus 5 on Giffgaff UK
The Following User Says Thank You to Rusty! For This Useful Post: [ Click to Expand ]
 
dannejanne
Old
#28  
Senior Member
Thanks Meter 249
Posts: 1,186
Join Date: Mar 2011
Location: Örebro, Sweden
Quote:
Originally Posted by newabv View Post
Last night I was out and my phone finished all battery an was for few hours switched off. I plugged and it start but just with a empty battery symbol on the display.
I was trying to switch it about 2 hours but nothing- just battery screen.
I left it all night and in the morning it was in the same situation but when I tried it turned on and start charging from 1%

Is it will be every time my phone loose all battery charge?
Is it normal?
Every time you fully discharge the battery it will take some time to be able to turn it on again. You will see that empty battery symbol with a red line at the bottom. If you try to turn it on right after the discharge, you might have to wait for at least a few minutes before it powers on.

Yours was switched of for few hours after discharge. Which is not good for the battery. Hence it probably took longer for it to recover. Lithium batteriers should never be fully discharged because they can and will take damage from it eventually if done too often. There's built in protection though so they don't fully discharge but even so it's not good to let it run dry too often.
The Following User Says Thank You to dannejanne For This Useful Post: [ Click to Expand ]
 
piattj
Old
#29  
Member - OP
Thanks Meter 1
Posts: 34
Join Date: Jan 2010
I recommend that, if you have a £400 smartphone that dumps charge and you have to wait a long time for it to charge sufficiently from drained, then take it back & have them replace it. It ain't good enough. Which is a shame because the 800 is a lovely phone, Mango is an excellent OS & the build qual is nice.
I think that there may be more than one flaw with early 800s and I would suggest that if you're having problems, irritating battery behaviour etc, then take it back and ask for an exchange. They should do what T-Mobile did for me - send it for repair (more likely replacement) under warranty.
 
newabv
Old
#30  
Member
Thanks Meter 0
Posts: 42
Join Date: Feb 2012
Thanks, I was thinking the same but it is good to hear from some other also.
Just one more: to avoid fully discharging, is it OK sometimes when I know that have to be out but do not have time to fully charge the phone, is it OK just to plug it for a while?

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes