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[Q] Help trying to restore factory ROM

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brucehvn
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Default [Q] Help trying to restore factory ROM

My wife's father in Taiwan received a Viewpad 7e as a gift. One of his son's immediately tried to hack it and get the android market going and the unit is boot looping now. My wife brought it back here to me to try and fix it.

I've gotten a factory TW rom from someone who works at VS and I put the zip file in the root of the SD card and followed the instructions to hold the power and volume up keys.

It goes into recovery mode ("Android System Recovery <3e>") and then I get the following messages at the bottom:

Recovery System version for VS v1.9
boot flag = 1
enter OTA update mode.
E:Can't find update package
E:Can't find update package
Update error.

Then choosing "Apply update from /sdcard" results in the following:
E:Unkown volume for path [/sdcard]

Wipe data/factory reset gives the following:
-- Wiping data...
Formatting /data...
E:format_volume: fs_type "ext3" unsupported
Formatting /cache...
E:format_volume: fs_type "ext3" unsupported
Data wipe complete

I have no idea what my brother-in-law did, but does this make any sense to anyone? Is there any way for me to get this factory rom back on there?
 
stephboubou
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Question re

Hello,

Did you have the same problem or was it resolved ?

Because i did the same and my viewpad always reboots on viewsonic

I installed the firmware found on viewsonic's site but while it's loading it's written :

E:Can't open/tmp/userdata.zip (No such file or directory)

But for the rest it's ok

What's the matter

I bought this tablet 4 months ago but the problem is I rooted it so I can't send it on repair

Have you got some ideas !!!
 
khw1959
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