my note getting hot need advice

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well here is my issue , i got a white GNote on the release date , was lagging & doing some strange things like switch to vibrate mode from max volume or going to sound from vibrate so i went ot he store ended up getting it replaced & got a candy shell case with it , i noticed the phone getting hot within 15 to 20 minutes of turning it on & i can feel the heat a little through out the case its coming from the top left corner or the top part in general also noticed while on a phone call with the background in brown color some lines across the screen so anyone else noticed that or am i just having bad luck & need to go back to at&t & try my luck with another one & anyone noticed that the white one lagging more than the black one , please help , any advice will help since one store yesterday treated me badly & told me to go to my original store . thank you all for any advice you might be able to give me .

In a word: No. I've had none of these issues.

Sent from my AT&T Samsung Galaxy Note using the XDA Premium app.

My note gets hot as well, especially when taking a video for a few minutes. I only have a flip case so the back cover is stock. I assume the heat is from the cpu area (top left?) Under normal use heat is ok. I also noticed that the video recording and play back is not smooth, even with most apps off. Hopefully an OS upgrade will help. These N American Notes have the qualcomm cpu which seems to perform slower.

RNC

Take the thing back and demand a new one, no it should not get that hot. I use the s**t out of mine (battery last 8 hours) and it never ever gets hot. I have a white one and the thing has yet to lag and is super fast, do not miss my SGS2 at all. Well, I do miss CM9 but now I'm getting O/T.

Take it back ASAP.

just put that flip case on and notice it is getting pretty warm quick while using it for a while. i bought mine here in xda dont think i can take it to a store for return !!!

I can feel some warmth coming from mine right now, and my Streak used to do the same.

I've noticed mine gets hot right below the camera when multitasking for a while, or playing a graphics intense game like shadowgun or dead space, usually right after I finish with the game, close it and it will be hot and will start to cool down within 5 minutes. I also have a speck candyshell case in my black note. I might go and replace it if it keeps happening.

Sent from my 1.8ghz Galaxy Note!

Mine gets warm under heavy use, but never hot. Not using a case right now.

Issue Fixed

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ok here is what i did . i called tech support my luck ended with a very nice guy but he didnt know nothing about nothing , lol at least i got that feeling , i demanded a note in my account that will force the store to replace the phone , went down to the store explained to them that i was treated badly by one of their reps , they deeply apologized & i told them what tech support said which was 3 majic words. CUSTOMER / BUYER REMORSE PERIOD , which means you dont have to give them a reason to want an exchange based on at&t policy , NO REASON AT ALL, just tell them you are not liking this headset & they have to replace it no questions asked , once i said that they tried to make me happy & i ended up with another one plus some credits on my bill, plus a new Moshi screen protector LOL. thank you all for the help.

Originally Posted by Stevieboy02008

ok here is what i did . i called tech support my luck ended with a very nice guy but he didnt know nothing about nothing , lol at least i got that feeling , i demanded a note in my account that will force the store to replace the phone , went down to the store explained to them that i was treated badly by one of their reps , they deeply apologized & i told them what tech support said which was 3 majic words. CUSTOMER / BUYER REMORSE PERIOD , which means you dont have to give them a reason to want an exchange based on at&t policy , NO REASON AT ALL, just tell them you are not liking this headset & they have to replace it no questions asked , once i said that they tried to make me happy & i ended up with another one plus some credits on my bill, plus a new Moshi screen protector LOL. thank you all for the help.

Do you think you'll be able to test it with some gaming, multitasking with a bunch of apps open and surf the web at the same time and report back if it gets hot or if it doesn't, I want to know if is a normal dual core thing or if is something bad with mine.

Sent from my 1.8ghz Galaxy Note!