[Q] Please help! Galaxy Y s5360 back button problem

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Hi everybody, I searched around but still didn't find an answer for my problem (or maybe I didn't use the correct keyword) so I create a new theard here.

I bought a Galaxy Y s5360 3 weeks ago and updated (using Kies) to latest firmware

My phone info now (*#1234#)
PDA: S5360DXLA1
PHONE: S5360DXLA1
CSC: S5360XXVKL1
Android version 2.3.6
And It is rooted.

The problem as I said in the title is the back button (an sometime the left one), nothing happend when I tough it.

As I noticed, it freezes in 10s then back to normal (and may error again and again). this problem is random, it happend everywhere, opera, camera, file manager, winamp, or the screen. I tried to reset it to default setting but no luck.

Please help, it's so annoying.
Thank you very much!

So sorry for my English, it's not good.

are you using screen guard?if yes, you may try to cut only the part on back n menu button. changing the screen guard to a thinner and clear one is also a good idea. goodluck

same porblem I face this screen guard porblem

see this

http://forum.xda-developers.com/show....php?t=1540389

<post deleted>

me too facing the same problem.,after waiting few seconds/mins it works back.

Sent from my GT-S5360 using xda premium

Oh, yes, I have a screen protector and I usually clean it

I just wonder if it's the problem because with the same hand and proctector but the left button doesn't have this problem and back button return to work after about 10s without doing anything.

I'll back to my care center tomorrow to remove the protector and check if it works.

Thank you very much!

well, thats normal. we use back button more often than menu button.

Just for everybody searching for this question
The problem comes from the screen protector, cut it out and you'll see the result.
Remember to clean your hand + screen also

Thank you!