5,598,233 Members 47,138 Now Online
XDA Developers Android and Mobile Development Forum

Mytouch 4g slide keeps freezing

Tip us?
 
GGWC808
Old
#1  
Senior Member - OP
Thanks Meter 10
Posts: 129
Join Date: Jan 2012
Location: Honolulu
Default Mytouch 4g slide keeps freezing

Hey all, i don't know if there's already a thread about this but i did a quick search and didn't really find one about my problem.

Anyways, my girlfriend has a mytouch 4g slide and it keeps freezing on her. If she's in a call, she can stay in the call but won't be able to hang up or use the screen in any way until a restart. She is completely stock. This is the second mytouch for her with the same problem. Any ideas as to why this is happening?

Sent from my HTC_Amaze_4G using XDA
 
monkor
Old
#2  
monkor's Avatar
Senior Member
Thanks Meter 107
Posts: 462
Join Date: Mar 2012
Location: DC
Quote:
Originally Posted by GGWC808 View Post
Hey all, i don't know if there's already a thread about this but i did a quick search and didn't really find one about my problem.

Anyways, my girlfriend has a mytouch 4g slide and it keeps freezing on her. If she's in a call, she can stay in the call but won't be able to hang up or use the screen in any way until a restart. She is completely stock. This is the second mytouch for her with the same problem. Any ideas as to why this is happening?

Sent from my HTC_Amaze_4G using XDA
Well when I was stock, I never had any problems like this. I have heard about people having screen freezes with regards to the call screen, however. It could easily be one of the apps that she downloaded. It might be worth it to try a factory reset if the problem is persistent. Not to mention that sounds like a pretty annoying issue.
 
GGWC808
Old
#3  
Senior Member - OP
Thanks Meter 10
Posts: 129
Join Date: Jan 2012
Location: Honolulu
Yeah, we tried a factory reset before and it didn't work.

Sent from my HTC_Amaze_4G using XDA
 
GGWC808
Old
#4  
Senior Member - OP
Thanks Meter 10
Posts: 129
Join Date: Jan 2012
Location: Honolulu
Huh, I talked to her more about this issue and it seems that it only freezes during a call. She didn't realize it until I asked her specifically about it. So any way to fix this issue.

Sent from my HTC_Amaze_4G using XDA
 
gtmaster303
Old
#5  
gtmaster303's Avatar
Senior Member
Thanks Meter 388
Posts: 1,386
Join Date: Oct 2010

 
DONATE TO ME
Quote:
Originally Posted by GGWC808 View Post
Huh, I talked to her more about this issue and it seems that it only freezes during a call. She didn't realize it until I asked her specifically about it. So any way to fix this issue.

Sent from my HTC_Amaze_4G using XDA
If a factory reset doesn't solve your problem, you have two options:
  • Root and install a custom rom (could be a stock rom problem, even though it shouldn't be)
  • Get it replaced under warranty
 
yogi2010
Old
#6  
Account currently disabled
Thanks Meter 319
Posts: 2,128
Join Date: Dec 2010
Location: Los Angeles, CA
is the device completely frozen, or can she get the screen to turn on by pressing the trackpad or something? come to think of it, the sensor doesn't seem to work perfectly on my device, so sometimes when i want to hang up a call, i need to press the trackpad to get the screen to turn on. i have never had the device become totally unresponsive tho.
 
GGWC808
Old
#7  
Senior Member - OP
Thanks Meter 10
Posts: 129
Join Date: Jan 2012
Location: Honolulu
Well, she says the screen is on but nothing happens when she taps it. The only way so far to get her phone to work again is a battery pull.

This is already a warranty replaced phone for the same problem. I would root her phone, but she is in San Francisco and I'm not. She is also not very tech savvy so she can't do it herself.

Sent from my HTC_Amaze_4G using XDA
 
AgentCherryColla
Old
#8  
AgentCherryColla's Avatar
Senior Member
Thanks Meter 504
Posts: 1,455
Join Date: Jan 2012
Location: Carpentersville
Quote:
Originally Posted by GGWC808 View Post
Well, she says the screen is on but nothing happens when she taps it. The only way so far to get her phone to work again is a battery pull.

This is already a warranty replaced phone for the same problem. I would root her phone, but she is in San Francisco and I'm not. She is also not very tech savvy so she can't do it herself.

Sent from my HTC_Amaze_4G using XDA
Have her try using GO! Dailer/Contacts. I know this issue is based within the Call Out screen. But try using GO! It can also an out of Ram issue. On stock, the more widgets you use. The worse the phone gets. You'll see that HTC Logo all the time. My Uncle has this phone, and he's 100% stock. He gets freezes, and the HTC Logo screen after every app. Since the phone has the highest priority in a call, in can be using to much RAM. Then the phones doing a Rosie reboot with out the HTC scrreen.

If she wants to. Install Zeam Launcher. She won't have any Sense widgets. But it'll free up about 120Mb of Ram. Then place the call, and see if it lags.

Sent from my myTouch_4G_Slide using Tapatalk
Phones: iPhone (3G/s) MyTouch 4GSlide CyanogenMod (7/9/10[.1]) Galaxy S II (TMOUS) AOKP
Tablets: Kindle Fire (Cyanogenmod) Nook Color CyanogenMod
Other: Archos HomeConnect 35 CyanogenMod7 (If you want, ask)
 
Etrick
Old
#9  
Etrick's Avatar
Senior Member
Thanks Meter 25
Posts: 425
Join Date: Oct 2010
Location: Indiana
After a warranty replacement for my old phone, I haven't had time to fight rooting and have been experiencing similar issues... Memory mgmt seems to be cause. Ive removed some apps and it has reduced issues.

On initial use of phone, I reset it, inserted a full battery and followed the general "let it set" rules for a fresh rom install. At first, all was great, everything worked perfect. But as I added apps, it grew less stable. Also seeing phone freeze when rebooting into recovery... Eek. Tried multiple sd cards, batteries, to no avail.

Gonna call for another replacement. Ugh. Wrty is up in a couple months...

Sent from my myTouch_4G_Slide using Tapatalk 2
HTC Mytouch 4g Slide (Doubleshot), HTC Mytouch 4g (Glacier), Samsung Epic 4g, B&N Nook Color, HTC Hero, HTC Mytouch 3g (with the jack!), HTC Google G1
 
waxlabo
Old
#10  
Senior Member
Thanks Meter 40
Posts: 170
Join Date: Jan 2011
I've had a couple of freezes happen to me during phone calls and I realize what the problem was. It was apps automatically downloading in the background from the Play Store. If an auto update for apps is happening and I receive a phone call at the same time my phone will become unresponsive for a few minutes.

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


XDA PORTAL POSTS

Easily Configure Xposed Module Projects in Eclipse

XDA Recognized Developer rovo89‘s innovative and versatile Xposed Framework allows … more

Android Control Center Becomes Quick Control Panel, Brings Host of New Features

You may recall that back in August of last year, we talked … more

Polish Your Custom Themes with Theme Debugger

Creating a custom Android theme from scratch can be quite the laborious task. In addition to … more

Clean Up Your Logcat Code with Lib Cleaner

Some of you may think that writing code is the hardest part of development. It’s not, as the … more