Originally Posted by GGWC808
Well, she says the screen is on but nothing happens when she taps it. The only way so far to get her phone to work again is a battery pull.
This is already a warranty replaced phone for the same problem. I would root her phone, but she is in San Francisco and I'm not. She is also not very tech savvy so she can't do it herself.
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Have her try using GO! Dailer/Contacts. I know this issue is based within the Call Out screen. But try using GO! It can also an out of Ram issue. On stock, the more widgets you use. The worse the phone gets. You'll see that HTC Logo all the time. My Uncle has this phone, and he's 100% stock. He gets freezes, and the HTC Logo screen after every app. Since the phone has the highest priority in a call, in can be using to much RAM. Then the phones doing a Rosie reboot with out the HTC scrreen.
If she wants to. Install Zeam Launcher. She won't have any Sense widgets. But it'll free up about 120Mb of Ram. Then place the call, and see if it lags.
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