o2 UK stock HTC One X Issues?

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Anybody else experiencing stock issues with the HTC One X on o2?

I went for my upgrade on Wednesday and was told I'd receive a dispatch email and my phone would be with me the next day. This was at around 3PM so I waited untill around 7PM and there was still no sign of dispatch so I went on to their live chat and asked about it, the girl apologized and told me that it would be sent out the next day instead.

So yesterday I waited around for a dispatch email which again never came. I rang o2 and they told me the phone was out of stock until the 23rd at the earliest but I explained the situation and the girl said because my phone was listed as 'priority' that I would receive it today (Friday), she also promised me the information was true.

So today (Friday) comes and still no dispatch email. I take myself back on live chat and explained the situation to yet another agent she told me the same thing, that there was no stock till the 23rd. I tell her that's not good enough because I was promised 2 earlier delivery dates. She took a look over the notes and my account an said she spoke to her manager and that her managed had arranged for one to be sent out today for 'priority' delivery and that i would 100% receive the phone within 24 hours.

I took it upon myself to ring back an hour later to see if this had been actioned and if the order was under way and just as I thought it hadn't. The girl I got on the phone was very helpful and hes given me my first months line rental for free (£36) and I have to wait till Monday till the phone can be shipped.

Has anybody else had similar problems with o2? Im fairly pissed off to be honest, every time I order on the phone with o2 something messes up!

Been using my backup phone which is a Samsung Tocco Lite since I sold my S2 to fund my early upgrade!

No such issues for me with o2.
I had the yellow spots problem with my first phone, rang them last Friday and a doorstep exchange was arranged which was delivered on Monday,unfortunately I was in work all day but it was automatically sent back out the following day with no issues.
I've been with o2 about eight years now and any minor issues I've had and complained about, I've always had a freebie off them in some way.
So in a nutshell for me I've always had very good customer service

Sent from my HTC One X using xda premium

Got mine from the o2 shop, no issues at all phone is fine.

Why don't you cancel that upgrade and go to the shop and get one, I did that and just got me a new contract

Sent from my HTC One X using Tapatalk 2

O2 replacement

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Hi
I had the flexing problem with mine I want back to my O2 dealer and I was told that they ad delivery in that morning
So I waited, I exchanged it a d I had to. Heck 2 phones before I got one which was half decent, they told me If t still wasn't happy to go back next Thursday and try again or if not happy refund me,

I couldn't do my upgrade in store because it was an early upgrade

Looks like its gonna be sent out tomorrow... Here's hoping!

I am in a similar position. Waiting for the HTC One X to come into stock. Just got off the phone and they still aren't live on the system so was advised to call back at midday. Although they are having call issues this morning and the wait in the queue is around 20 mins!!!!

It doesn't even say out of stock on the website either from what I can tell?

Very deceiving

Still waiting for mine after odering5 days ago. Bloke on sales said they haven't got any in and he doesn't know when they will arrive.

Originally Posted by eightace

Still waiting for mine after odering5 days ago. Bloke on sales said they haven't got any in and he doesn't know when they will arrive.

Same - my doorstep swap was going to be tomorrow morning, but they are out of stock in the end. Guy on the phone said he wasn't sure of a due date (likely because the expected date has now passed). He suggested I may be waiting until Friday for an update on stock, and so therefore I'm not expecting anything until next Monday or Tuesday.

Well mines has been sent. Got a text message from DPD today to say it would arrive tomorrow.

I can confirm o2 did get shipments in today