o2 UK stock HTC One X Issues?
Anybody else experiencing stock issues with the HTC One X on o2?
I went for my upgrade on Wednesday and was told I'd receive a dispatch email and my phone would be with me the next day. This was at around 3PM so I waited untill around 7PM and there was still no sign of dispatch so I went on to their live chat and asked about it, the girl apologized and told me that it would be sent out the next day instead.
So yesterday I waited around for a dispatch email which again never came. I rang o2 and they told me the phone was out of stock until the 23rd at the earliest but I explained the situation and the girl said because my phone was listed as 'priority' that I would receive it today (Friday), she also promised me the information was true.
So today (Friday) comes and still no dispatch email. I take myself back on live chat and explained the situation to yet another agent she told me the same thing, that there was no stock till the 23rd. I tell her that's not good enough because I was promised 2 earlier delivery dates. She took a look over the notes and my account an said she spoke to her manager and that her managed had arranged for one to be sent out today for 'priority' delivery and that i would 100% receive the phone within 24 hours.
I took it upon myself to ring back an hour later to see if this had been actioned and if the order was under way and just as I thought it hadn't. The girl I got on the phone was very helpful and hes given me my first months line rental for free (£36) and I have to wait till Monday till the phone can be shipped.
Has anybody else had similar problems with o2? Im fairly pissed off to be honest, every time I order on the phone with o2 something messes up!
Been using my backup phone which is a Samsung Tocco Lite since I sold my S2 to fund my early upgrade!