Just out of curiousity what is the first 6 numbers/letters of the serial on your guys prime?

This problem arose yesterday for me I have the bcokas. It really is a disgrace that we have to compare serials so that people can know what problem they should expect to see next. I coulda waited a few extra months if Asus had told me that the device wasn't ready for release yet.

Sent from my Transformer Prime TF201 using XDA

Yesterday I noticed this issue with rear camera too - when I press near the camera, picture gets back, but it only lasts for a second or two.
Sending it today for a repair... btw, mine is BCOKAS.

i purchased 1 C3OKAS on march 30, experience this issue after 2 weeks using
sent it for RMA on april 10 then i had a call form asus center last week. when i received it, it got many scratches. i decided to send it back to change the back plate.
i purchased this sh.t, using 2 weeks and then sent for RMA for more than 1 month already. is this worth?
never go for asus anymore...

Did any of you guys who sent it to repair service got an explanation of what was wrong with camera?
Was it some loose connection or did they replace the whole camera part?
Ah, obviously yet another hardware/design flaw... really, I wouldn't be surprised if in a month or two, resistors and transistors start to fall out through the headphone socket...

this happened to me last week. Waiting til summer to send it in

I'm on a C10 model (from mid-february)

It's a GOOD thing I didn't take the unlock route yet!

to OP, can you pls let us know where you sent it? are you in the US?

Same thing here on both our Primes...

do you guys use the latest firmware .21?
it should be fixed in .21 theoretically.
if you still have this issue after re-install firmware.
it might be caused by hardware issue.
you should RMA your TF201

Originally Posted by kimi_Q

do you guys use the latest firmware .21?
it should be fixed in .21 theoretically.
if you still have this issue after re-install firmware.
it might be caused by hardware issue.
you should RMA your TF201

Hm, when one needs to physically press and/or hold the upper part of the tablet just to get camera working again for a while, then I really doubt that the software part has anything to do with it...

ok, to update, and respond to several questions:

1.) My model is also a BCOKAS model, purchased in late December through BB online.

2.) Its on the .21 firmware, I make sure the OS is up to date on the day they release the OTA's.
- As a side note, I fail to see how a firmware update would rectify a problem that was only fixed by squeezing the front glass and the rear case gently to the left and right sides of the rear camera.

3.) After I called Asus tech support, US toll free number, they gave me an RMA number and sent me two emails, one with the RMA info, and one with FedEx prepaid ground to their repair facility in Grapevine, Texas.

4.) Because I am anal-retentive, I had my wife shoot hi-res DLSR photos of the unit from a variety of angles before we packed it in order to document the pristine condition of the case and screen. Then, I shot video of my wife packing it up. I still had the origial box, which it went into, then that went into a bigger box with bubble wrap and newspaper to add further cushioning. Now, if ASUS repair tries to tell me the unit has customer damage, I'll be seeing them, armed with a lot of evidence.

EDIT:
-- Also, as a side note, I really do NOT expect there to be any issues with the repair or the whole RMA process, I think a lot of the bitching that trolls through these threads, particularly the issue sthat never seem to get resolved, are largely bogus, and designed to run the "Asus" brand down. I've been pretty happy with the TF201 since I got it, and in fact I got my wife one as a present for passing the Bar exam and getting sworn in, so we have two in the family.