Help Needed UN-Root Evo 3D

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Ok So this weekend i got a EVO 3D new from some dude got a really good deal on it its clean esn and its for sprint, so what i noticed is that it is rooted not a big deal but the main issue i have here is i cant get rid of his EMAIL its the main email on the app market so i can even get into the market to down load anything.,

Its rooted by abd Hboot1.5 Relocked all ready ive tried un rooting it my self and i seem to have got it but on my cmd promt it says waiting for device and on the Ruu file is says cable not dected ive tried 4 different usb slots and 3 cables. i know its not the cable because it works when im using it to put songs and pictures on my phone...

If there is any way i can get rid of the email and keep the root that would be awsome if not i want to un root it.. any suggestions or advice?

You can just do a factory reset to reset his main Gmail username and password. However, if it's not connecting via a usb cable, it's likely he sold you a phone with a bad usb port.

Here is what I'd do, If your cool with it.

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Here is what I'd do, If your cool with it:

1. Boot up into HBOOT. (Turn off phone, take out battery, put back in, then hold volume + power until a white screen comes up.)

2. Scroll down with the volume buttons to FACTORY RESET Then press the power button.

3. The phone should reset and you should come back to a clean phone. THIS WILL WIPE ALL DATA ON THE PHONE

If you don't wish to do this, I have another method that will involve unlocking the boot loader (WIPES DATA) then flashing TWRP and wiping the data portion of the phone.

---------- Post added at 10:26 PM ---------- Previous post was at 10:23 PM ----------

1. Go to Settings

2. Scroll down to accounts and sync.

3. Find the guy's gmail account.

4. Tap it and then tap remove.

It may give an error, but it is worth a try. Sorry for the overcomplicated old response... got a bit carried away.

Originally Posted by Wu_Kain

Ok So this weekend i got a EVO 3D new from some dude got a really good deal on it its clean esn and its for sprint, so what i noticed is that it is rooted not a big deal but the main issue i have here is i cant get rid of his EMAIL its the main email on the app market so i can even get into the market to down load anything.,

Its rooted by abd Hboot1.5 Relocked all ready ive tried un rooting it my self and i seem to have got it but on my cmd promt it says waiting for device and on the Ruu file is says cable not dected ive tried 4 different usb slots and 3 cables. i know its not the cable because it works when im using it to put songs and pictures on my phone...

If there is any way i can get rid of the email and keep the root that would be awsome if not i want to un root it.. any suggestions or advice?

Go into Settings and Accounts; you should be able to remove the Google Account there, which should remove his GMail. Other than that, removing all the data from the GMail app in Settings and Applications should do the trick too.

Man o Man let me tell you guys, when i said ive tried everything i have,
I ve done the factory reset and all his info is still there i called sprint and they gave me that ## number # and still nothing.

Ive added my email and tried removing his and cant because its says hi email is sync with some apps..

and the phone cant have a bad USB because i charge it i use it in my car and i sync it to my copmputer..

What if i go to a reapir sprint center??

Originally Posted by Wu_Kain

Man o Man let me tell you guys, when i said ive tried everything i have,
I ve done the factory reset and all his info is still there i called sprint and they gave me that ## number # and still nothing.

Ive added my email and tried removing his and cant because its says hi email is sync with some apps..

and the phone cant have a bad USB because i charge it i use it in my car and i sync it to my copmputer..

What if i go to a reapir sprint center??

have you installed the adb and fastboot drivers?
if not install them and follow the steps
Turn on USB debugging from settings >applications > development..... then adb should detect your phone and you should be able to run RUU also......
or boot into bootloader , select fastboot , connect to pc , phone should say fastboot-usb , then run RUU.....

@sitlet
the op clearly states that he use his phone to copy data , so he has a working USB port.....

I think i might have got it Just waiting for the Ruu 2.17 to finish downloading now when i run CMDit found my device i had to install the Driver..

Okay, if you can't remove, do this:

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Okay, if you can't remove, do this:

1. Go into settings.

2. Look for Applications.

3. Tap manage applications.

4. Tap the All tab.

5. search for Gmail or whatever other E-Mail app the guy uses.

6. If the application comes up, tap it.

7. Tap Force Stop. Then tap clear data. Then tap uninstall updates or the button may say Uninstall.

8. Go back into accounts and try to remove the account, but first open the email app and check if the email account is still there.

Hope this works.

-cburk

Thank you EveryBody i got it thanks for everybodys help...

Are you able to get into fastboot and if so does it say fastboot USB when you have the USB cable connected

sent from my EVO 3d GSM s off using xda premium