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ktt4510
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Question [Q] Wifi Calling Issues

I am having an issue with wifi calling on a my One S. For background info I am using a completely stock rom, I am rooted and I have only removed non t-mobile related apps like where's my water and movie editor.

My issue is this, I have wifi calling disabled in settings and yet every time I connect to a wifi hotspot whether at home or anywhere else it attempts to use wifi calling. when it does this I lose all cellular signal and can no longer receive/send calls and texts. I have tried factory resetting the phone as well as calling t-mobile. I was on the phone with them for about 2 hours or so last night and still no fix. Just curious as to what I should do to fix this issue or would it be easier to just get an exchange on the phone.

I have also tried setting up wifi calling but at the same time I would prefer to use my phone connection for calls due to irregularity in hotspots i connect to, hence the reason I have it disabled altogether.

Any help is appreciated
 
jayelbird
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Try setting wifi calling to cellular preferred

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ktt4510
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Yeah that doesnt seem to help either. I am just about to take phone back and try another. I hate not being able to use my phone my WiFi. No matter what setting I use I can't seem to send or receive any calls or texts. The instant my WiFi connects I get a big X on my cell signal indicator.

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tritran18518
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Quote:
Originally Posted by ktt4510 View Post
I am having an issue with wifi calling on a my One S. For background info I am using a completely stock rom, I am rooted and I have only removed non t-mobile related apps like where's my water and movie editor.

My issue is this, I have wifi calling disabled in settings and yet every time I connect to a wifi hotspot whether at home or anywhere else it attempts to use wifi calling. when it does this I lose all cellular signal and can no longer receive/send calls and texts. I have tried factory resetting the phone as well as calling t-mobile. I was on the phone with them for about 2 hours or so last night and still no fix. Just curious as to what I should do to fix this issue or would it be easier to just get an exchange on the phone.

I have also tried setting up wifi calling but at the same time I would prefer to use my phone connection for calls due to irregularity in hotspots i connect to, hence the reason I have it disabled altogether.

Any help is appreciated
This problem is stupid but is easy to fix. Whenever you finished using wifi calling feature, the phone's radio is auto-turn off. That why you can't call or send text message. Open dialer pad, type *#*#4636#*#* ==> phone information => turn on radio. I believe this is a bug because i never have this problem before when i used htc sensation,mytouch 4g
 
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