I'm trying to activate my nexus but sprint can't seem to...

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hi, i just bought my nexus brand new on ebay, i turned to play with it this mourning and then took it to sprint to get it activated. the lady told me that the phone cant be activated, that it doesn't show as stolen or anything but that it cant be activated

Originally Posted by jimmy2823

hi, i just bought my nexus brand new on ebay, i turned to play with it this mourning and then took it to sprint to get it activated. the lady told me that the phone cant be activated, that it doesn't show as stolen or anything but that it cant be activated

Doesn't sound like a definitive answer. I would talk to someone else. There is always a reason why.

Did u buy a GSM or CDMA phone. U need to make sure it was the sprint version not the Verizon or the GSM version.

Sent from my Galaxy Nexus using xda premium

yes its the sprint version it came sealed it the sprint box

Mm probably was stolen from store?

Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2

Originally Posted by jimmy2823

yes its the sprint version it came sealed it the sprint box

A sprint store should be able to figure it out. If it's a brand new phone I don't see why not.

What plan do you have?

Can't activate on Verizon either

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I'm having the same problem-- but with Verizon. Bought it from ebay, in great communication with the seller who is trying to help.

Phone isn't stolen/lost; no outstanding balances on the phone or my plan.

Factory data reset didn't help one bit. Can't activate fully-- just get internet (no calls/texts).

Originally Posted by sunset1212

I'm having the same problem-- but with Verizon. Bought it from ebay, in great communication with the seller who is trying to help.

Phone isn't stolen/lost; no outstanding balances on the phone or my plan.

Factory data reset didn't help one bit. Can't activate fully-- just get internet (no calls/texts).

Did you take it to a verizon store? It should help.

Originally Posted by sunset1212

I'm having the same problem-- but with Verizon. Bought it from ebay, in great communication with the seller who is trying to help.

Phone isn't stolen/lost; no outstanding balances on the phone or my plan.

Factory data reset didn't help one bit. Can't activate fully-- just get internet (no calls/texts).

Did you get a new 4g sim card with your new phone? Or a sim replacement? You need to activate the sim card, but as long as its already activated, any device should work.

http://support.verizonwireless.com/i...ion/4gsim.html