[Q] "MMS Adaptation" blocking MMS.

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So I wasn't going to post here, but I already visited an ATT store and had a sim card swapped out and they still weren't of any help even after replicating it in front of them. I never had this issue with my GS2, but since upgrading to my HOX some images sent to me won't show and the message I'll get instead is:

"One or more of the message components have been deleted by MMS Adaptation. Either the message was too large or the components were unsuitable for your terminal."

I think its screen captures from my girlfriends iPhone as front and back camera pictures she takes sends just fine. Does anyone know how to fix this? I have checked my APN settings against others in the forum I have found, but its always possible I missed something.

Same problem here on my Skyrocket. Googled like crazy and found other reports but no solution. I know the image isn't to large because even small rage comics that my gf sends me give that message. Pics she takes with her phone come through fine. Hard to believe that I could receive just about anything on my Iphone 4 with its tiny screen but now that I've switched to android, suddenly everythings to large for my phone to receive it

Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

I just got this today. Any idea what caused this on the hox. It came from an iPhone 4s...

If it helps after playing with my girlfriends phone its screen caps that cause a problem and can sometimes be fixed if they include text in the message with an image. Honestly never had a problem until this phone from my gs2 but if you're getting it on a skyrocket maybe att borked their network.

Sent from my HTC One X

This is annoying the hell out of me.

I haven't had this problem yet. I wonder if that's because I'm on Rogers.

Have you folks actually checked the file size of both the accepted and rejected attachments? And maybe check the maximum attachment size inside the Messaging app. Mine's set to 1MB on Rogers, so I'm guessing anything bigger than 1MB wouldn't come through. Maybe the AT&T HOX is misconfigured to a file size smaller than what AT&T actually allows.

I had this problem when I first swapped to my GS2 from an iPhone. My wife and roommate were still on their iPhones, and they would send me pictures without problems. We found out the issue was with iPhone screenshots, not the pictures. Since the camera photos are .jpg files, they're actually quite small and don't really need to be compressed to send via MMS. The screen caps, however, are .png files, which are uncompressed on the iPhone. Since the iPhone can send and receive png files via MMS, there isn't a limit to what they can send and receive. I've noticed that any time I send a picture via my Android phones, they send a compressed copy that is reduced in size compared to what an iPhone sends.

I've never really found a fix, but after I started using alternate messaging apps (Handcent) I haven't received the error message. I think it may have something to do with a set limit size somewhere, but I don't know exactly what is causing it. My theory on the whole situation is that AT&T determines what phone you have based on your IMEI, and if it's not registered in their system as being able to handle excessive MMS sizes, it blacklists your phone from being able to receive messages over a certain size. Back in the pre-smartphone days, if an MMS was too big you got a text message from Cingular/ATT that prompted you to enter a code on a website to retrieve the picture, but I haven't gotten one of those since my old Motorola SLVR.

I tried GO Sms Pro which I used on my GS2 without fail and I still got it - haven't tried handcent though.

Originally Posted by flightsimmer

I had this problem when I first swapped to my GS2 from an iPhone. My wife and roommate were still on their iPhones, and they would send me pictures without problems. We found out the issue was with iPhone screenshots, not the pictures. Since the camera photos are .jpg files, they're actually quite small and don't really need to be compressed to send via MMS. The screen caps, however, are .png files, which are uncompressed on the iPhone. Since the iPhone can send and receive png files via MMS, there isn't a limit to what they can send and receive. I've noticed that any time I send a picture via my Android phones, they send a compressed copy that is reduced in size compared to what an iPhone sends.

I've never really found a fix, but after I started using alternate messaging apps (Handcent) I haven't received the error message. I think it may have something to do with a set limit size somewhere, but I don't know exactly what is causing it. My theory on the whole situation is that AT&T determines what phone you have based on your IMEI, and if it's not registered in their system as being able to handle excessive MMS sizes, it blacklists your phone from being able to receive messages over a certain size. Back in the pre-smartphone days, if an MMS was too big you got a text message from Cingular/ATT that prompted you to enter a code on a website to retrieve the picture, but I haven't gotten one of those since my old Motorola SLVR.

The bolded part makes since. AT&T has lowered out limit to 600K where as everyone else has up to 1MB that they can send/receive. I think this is where the problem lays.