I should have clarified that this was not amazon but a certified reseller from amazon with tons of positive feedback. Like a 4.8 out of 5.
Anyways they were more then happy to replace with a new one! I am paying for the shipping back. I know they really should, I will give them a chance to make right! There customer service has been great and very responsive.
After talking with them, it looks like they get them from another supplier, and then sell them, I'm guessing they didn't know it was used... if the next one I get is not "brand spanking new" I will get amazon involved!! I'll give an update the end of next week, when I receive it. They should get the return by Tuesday!
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