WARNING Three Mobile are throttling Internet

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All-you-can-eat data on The One Plan.
What's the limit?
There are no restrictions for the all-you-can-eat data that now comes with The One Plan. This means you can use your smartphone as you like - so you can download apps, browse the web, look at maps and check your emails as often as you like.

This is what Three post on their website. however the moderators on their blog say this:

You’ll only have your traffic managed if you are a disproportionately high data user (in the top 5% of high data users) and when you are using data in a busy cell site area between peak hours of 6pm to 12am. Try to move some of your data usage outside of these hours. You should see a speed improvement after seven days.

However they seem to forget that they throttle you down to 75Kbps which is near dial up speed.

They created the one plan and all you can eat data as a limit free data usage service they appear to have back tracked on their promise and breached contracts that where out before this http://support.three.co.uk/srvs/cgi-...fic%20mana*%27came into affect.

However they still claim this when you ask them:

I can confirm that with all-you-can-eat data there are no restrictions or hidden ‘fair use’ policies on the amount of data you can use. This means you can use your smartphone as you like – so you can download apps, browse the web, look at maps and check your emails as often as you like without worrying about going over a data allowance. I’m afraid it does not cover sending a MMS, it’s best to check out our pricing guide to confirm how much this would be

Originally Posted by blair287

All-you-can-eat data on The One Plan.
What's the limit?
There are no restrictions for the all-you-can-eat data that now comes with The One Plan. This means you can use your smartphone as you like - so you can download apps, browse the web, look at maps and check your emails as often as you like.

This is what Three post on their website. however the moderators on their blog say this:

You’ll only have your traffic managed if you are a disproportionately high data user (in the top 5% of high data users) and when you are using data in a busy cell site area between peak hours of 6pm to 12am. Try to move some of your data usage outside of these hours. You should see a speed improvement after seven days.

However they seem to forget that they throttle you down to 75Kbps which is near dial up speed.

They created the one plan and all you can eat data as a limit free data usage service they appear to have back tracked on their promise and breached contracts that where out before this http://support.three.co.uk/srvs/cgi-...fic%20mana*%27came into affect.

The plan is still unlimited. They are not cutting you off, or charging you more. They are throttling the hell out of you. But it is an unlimited amount of data you can used, even while throttled.

Thats the "gotcha" that few realize. Unlimited means unlimited data usage, not unlimited high speeds. So there is no breach of anything unless you have it in writing that they will not throttle any unlimited account.

they have directly said that there is no fair usage policy or caps.

Throttling would be a fair usage policy and the speed they throttle you to makes it impossible to use the internet on your phone.

just found this im going to cancel my contract with three i suggest other people should too. http://consumers.ofcom.org.uk/2011/0...your-contract/

I believe that three have just started throttling me as of last night 25th May 2012.

I’m so sure of it, my next door neighbor and college at work are on Three and they easy hit

3.5mbps at work

and

6mbps at home

I average 20GB per month.

I’m at 00.02mbps

Ive complained over the phone and still super slow.

---------- Post added at 10:04 PM ---------- Previous post was at 09:34 PM ----------

PS

I don't torrent, file share, P2P, or do any of those things

its 99% YouTube and NetFlix

My contract is 6 month old so pre dates TrafficSense

i hardly use over 1GB data per month on my Verizon GN with unlimited 4G, so, those throttling will never effect me haha.

Originally Posted by zeke1988

i hardly use over 1GB data per month on my Verizon GN with unlimited 4G, so, those throttling will never effect me haha.

Vzw can't throttle LTE per FCC rules.

Sent from my GT-I9300 using XDA

i get about 8-10+ on average with Vodafone UK, around the East london area:



if those three throttled speeds are true then that is pathetic, you'd rather use 2G mode during those times as that would be faster? they should at least throtlle down to 1mb/s

I'm sorry but 20gb per month is abuse.
Its mobile data after all.
Think of other people trying to use data in the same cell as you.
Not being a dick but 20gb a month is enough.

read their spiel mate

http://www.three.co.uk/Discover/Phon...u-can-eat_data

http://ask3.three.co.uk/srvs/cgi-bin...ile:mobileUser

They are encouraging you to spank it.

Typical evening useage by me is

19.30 about 30 minutes of YouTube

20:00 WoW (which so low in its usage its almost playable over dial up)

22.00 in bed watching either a TopGear or Mythbusters episode the sleep time.

Hello. I'm one of the top five percent bandwidth consumers. Hell, I'm probably in the top one percent. If a mobile isp offers me unlimited capacity with tethering explicitly allowed that is what i expect to get. Whether it's 30 gig or 300.

If they make such a ridiculous offer and can't back it up with enough capacity to support it, it is not the user's fault. If three mobile had a decent mobile broadband solution in the first place i would use it (their mi-fi home solution tops out at a tawdry 5GB a month), so tethering on a phone contract is the only way to maintain a netflix habit.

As of yesterday my connection was reduced to 100 kbps download, about 15 kilobytes per second. This is of use to nobody. They have not as yet told anyone what the trigger level is on the traffic management so it cannot be avoided except by not using it for 7 days, then trying again.

Previous poster said that using 20 gig constitutes abuse. No, it constitutes using the product i paid for. I have money to spend, if they offered me 50 gig a month at a realistic price i would jump on it. But nobody does, instead three mobile cynically troll for business by selling an unlimited product they can't maintain. Then they start moving the goalposts and things go downhill from there.
My opinion is that unlimited communications products should be banned, as they always need exceptions, even the ones that claim not to. Plums to that.