[Q] Droid 4 IMEI and all details tampered and Erased

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Hi,
I bought a mobile while in the US. Later returning to India, I though of using it in GSM after reading posts in XDA. Removed the back cover and was shocked to see the labels were erased/tampered. The label inside the battery door is also erased. (See the attached images)

My Droid 4 that i got from ASURION due to original phone damage! I have the box from them there are 2 codes on the box!! Top one reads s300-1710-droid4. Next one below the 1st one reads: ESN(dec) 990000*******68. Was told it was a brand new phone! Don't know what has happened. Please tell me if these codes are Genuine! I am totally confused.

Is there any way to recover all those details that were in the original phone?

Having an IMEI with the below is OK?
990000*******68

I am going to use it outside US, to be exact in India. I like to see what my phones original IMEI, ESN, MEID etc are. Is there any other way to find the factory ones?

The about phone menu shows the same IMEI thats in the box.

Any help is really appreciated.
Thank you

If you got it from Asurion, I doubt it was new. I don't know this for sure, but my feeling is that you have a refurb with a (legally) reprogrammed number. Since most people will never take the back cover off, they either just scrapped off the old number and didn't bother putting a new one on, or (more likely) somebody forgot to put a new sticker over it.


I don't know of any way you could recover the original number (it should have been overwritten), nor any reason why you would want to.

IMEI

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Originally Posted by podspi

If you got it from Asurion, I doubt it was new. I don't know this for sure, but my feeling is that you have a refurb with a (legally) reprogrammed number. Since most people will never take the back cover off, they either just scrapped off the old number and didn't bother putting a new one on, or (more likely) somebody forgot to put a new sticker over it.


I don't know of any way you could recover the original number (it should have been overwritten), nor any reason why you would want to.

So IMEI with 990000*******68 is okay? Will I be able to Update via the Verizon if my actual IMEI is erased and have a new one?
I tried Motorola online warranty check but my bad luck, it said my IMEI was wrong. Below is the link for checking the info.
http://servicemyphone.motorola.com/i...wUnitSearch.do

Originally Posted by anoopch

So IMEI with 990000*******68 is okay? Will I be able to Update via the Verizon if my actual IMEI is erased and have a new one?
I tried Motorola online warranty check but my bad luck, it said my IMEI was wrong. Below is the link for checking the info.
http://servicemyphone.motorola.com/i...wUnitSearch.do

If the phone works, the IMEI must be ok. I don't know how to check if it is valid, though.

Also, I wouldn't worry about software updates, I don't think it checks the IMEI during updates. That being said, if you plan on modifying the D4 to connect to GSM networks, you might not be able to update anyway.

Does the phone boot? If it does, go into the settings -> about -> status and punch in the IMEI number you see on the Motorola warranty check.

Originally Posted by danifunker

Does the phone boot? If it does, go into the settings -> about -> status and punch in the IMEI number you see on the Motorola warranty check.

Ya it worked. It seems that the Droid 4 has IMEI starting with 990000

Mine is still in warranty.

Sent from my DROID4 using xda premium