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Finally! A Solution for "Data Call Failure" or Error 67

571 posts
Thanks Meter: 115
By erikivy, Senior Member on 14th June 2012, 09:00 PM
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First of all, proceed at your own risk. Poking around in your phone can cause problems if you're not careful.

I'm posting this because I spent quite a bit of time searching, but could find nothing that worked. I tried resets, updating profile/PRL, etc and none of them helped. I finally bit the bullet and called Sprint. After a short discussion about everything I had tried, a nice lady named Rachel had me update my data profile, which is apparently different than resetting it. You need to get into the SCRTN menu and the required EPST code is ##72786#, which is one that I did lot have in my handy list of useful codes.

After entering the code, you are presented with a password prompt, which is where you input your MSL.

After doing so, you are at the SCRTN main menu.

When you tap "Menu" in the upper right hand corner, one of the two options presented is "Reset".

Tap that bad boy and you get this confirmation message.

When you tap ok, it does it's thing and then reboots. When it finishes rebooting, it should start the handsfree activation process and then all will be right with the world....or at least it was for me.
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28th June 2012, 06:12 AM |#2  
mrrogers1's Avatar
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Just wanted to say THANK YOU! Activating my "old" LTE which was already rooted and got this. Took an hour with a CSR and getting disconnected for me to do a quick search to find this thread. I called back, got my MSL and did this and BAM!

Thanks a ton for sharing this.
28th June 2012, 07:06 AM |#3  
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Thanks a bunch, I am running stock Rom, but could get error 67 to go away with sprint tether. So I ran this and voila looks like that fixed my error 67 tether issue. Which also fixed my media link error 67 message

The error came back after a reboot, I will fiddle with it more later see if I can make it stick
Sent from my GT-I9300 using xda app-developers app
Last edited by detcup4evr; 28th June 2012 at 07:37 AM.
29th June 2012, 12:27 AM |#4  
wuestsider's Avatar
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A week ago I was getting the error code 67, as well as no data what-so-ever. No matter what I did (the ##72786# data reset as well as the ##986# hard reset) still no data connection (error code 67).

So I took it to Sprint, they couldn't fix it and ended up giving me a new phone. Basically, nothing helped. The Sprint tech. really couldn't answer what was wrong, so his fall back excuse for the issue was installing an unstable ROM.

Which was not true, I had ViperRom installed on the phone for about 2 1/2 weeks before my phones data took a crap on me


Sent with my rEVOLTe, the Family JEWEL!
29th June 2012, 12:33 PM |#5  
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An easy fix is ##DATA# enter msl, click data and edit the Active Profile from 0 to 1, commit and reboot. No one at Sprint or anywhere could help me. I got calls and texts fine, but data was a no go until I changed that value.

Sent from my EVO using Tapatalk 2
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29th June 2012, 05:51 PM |#6  
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It should be noted that all of these ## codes ONLY work on sense roms, not aosp.
29th June 2012, 06:08 PM |#7  
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not sure if anybody here is wondering how to get there MSL number without calling sprint, but use this app.... worked on the 3D, also works on the LTE...
30th June 2012, 11:06 PM |#8  
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Originally Posted by cobraboy85

not sure if anybody here is wondering how to get there MSL number without calling sprint, but use this app.... worked on the 3D, also works on the LTE...

MSL Reader is available in the Play Store. That's what I use.
30th June 2012, 11:08 PM |#9  
mrrogers1's Avatar
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Originally Posted by sanmanc

MSL Reader is available in the Play Store. That's what I use.

That's the app he posted, just from his drop box.

Sent from my EVO LTE using XDA premium
2nd July 2012, 06:40 PM |#10  
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Man, I have tried everything i order to get native HotSpot working. Hee are the steps, as I know them:
  • Modify build.prop, adding the command ro.tether.denied=false
  • Reboot to recovery
  • Use TeamWin to wipe both Cache and Dalvik
  • Reboot normally
  • USB Tether
  • Turn on HotSpot

Still getting Error 67 every 15 seconds. Let it wait for 5 few minutes; no joy

I even turned off LTE (since it doesn't exist), nada.

Anyone with additional ideas ?

Thanks !
4th July 2012, 03:24 PM |#11  
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For anyone who has had issues recieving and sending text, what was the result of you getting it back and running? I called Sprint and they reset my setting within, this menu, and nothing working. Obviously im S-Off and such, so they said my last resort was to do a factory reset. id appreciate it if someone told me what they did...TIA!!

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