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 View Poll Results: Where did you receive your defective Nexus 7 from?

Google Play Store
 
708 Vote(s)
57.80%
GameStop
 
78 Vote(s)
6.37%
ebuyer
 
62 Vote(s)
5.06%
Staples
 
140 Vote(s)
11.43%
Office Depot
 
71 Vote(s)
5.80%
Sams Club
 
40 Vote(s)
3.27%
Adorama
 
15 Vote(s)
1.22%
Walmart
 
92 Vote(s)
7.51%
Best Buy
 
54 Vote(s)
4.41%

Nexus 7 defects?

644 posts
Thanks Meter: 112
 
By lazaro17, Senior Member on 13th July 2012, 08:13 PM
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13th July 2012, 10:30 PM |#11  
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Quote:
Originally Posted by janedoesmith

Could you be kind enough to post a pic of your screen defect?

Sure...its a bit difficult to see on a picture but its basically the screen rising above the border in one area so the edge of the screen is exposed. That same area is soft as well where pressing on makes the screen move in and out with creaking. The rest of the edges are sturdy.

Dead pixel I'm not posting photo since I'm sure everyone knows what that looks like but its located on the app drawer button in portrait mode. Shows up the most in white backgrounds.

Sent from my Galaxy Nexus
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13th July 2012, 10:30 PM |#12  
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Quote:
Originally Posted by lazaro17

How many of you are having manufacturer defects out of the box?

Had a dead pixel on mine that I picked up from GameStop

Also it seems the screen is coming up on the left like if the adhesive is giving out already.

I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.

Sent from my Nexus 7 using Tapatalk 2

Mine has a similar issue, its on the left middle section. Whatever is holding the screen down is coming loose like the adhesive. The screen works fine but you can see the screen is raised a couple a cm or so. Makes a slight creak sound.

Might contact Asus for warranty and see how they do it or just give Gamestop some time so i can exchange it.
Last edited by NavySpark; 13th July 2012 at 10:40 PM.
13th July 2012, 10:33 PM |#13  
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Quote:
Originally Posted by NavySpark

Mine has a similar issue, its on the left middle section. Whatever is holding the screen down is coming loose like the adhesive. The screen works fine but you can see the screen is raised a couple a cm or so.

same spot mine is at
13th July 2012, 10:58 PM |#14  
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Quote:
Originally Posted by lazaro17

same spot mine is at

Bet this is going to be a known issue all around. I was able to push it down but i figure its adhesive so its eventually going to happen again and again until the adhesive isn't sticky anymore. Sad days but other than that this tablet is solid.

---------- Post added at 02:58 PM ---------- Previous post was at 02:35 PM ----------

Well according to ifxit, they are small retaining clips that hold it so i hope its not a broken clip. I could easily put more adhesive down a it looks like it just pops up.
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13th July 2012, 11:08 PM |#15  
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Quote:
Originally Posted by lazaro17

Sure...its a bit difficult to see on a picture but its basically the screen rising above the border in one area so the edge of the screen is exposed. That same area is soft as well where pressing on makes the screen move in and out with creaking. The rest of the edges are sturdy.

Dead pixel I'm not posting photo since I'm sure everyone knows what that looks like but its located on the app drawer button in portrait mode. Shows up the most in white backgrounds.

Sent from my Galaxy Nexus

I really appreciate it and thank you. Now I know what to look for once my N7 arrives.
13th July 2012, 11:12 PM |#16  
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My Gamestop doesn't have any extras, calling Google to see if they can do anything. I would like to see if i can get a replacement sent out and then send this one back but we shall see.
13th July 2012, 11:13 PM |#17  
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I returned 3 transformer primes for screen defects. Asus qc isn't the greatest. It's probably why they're prices are so good for what you get.
13th July 2012, 11:14 PM |#18  
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On mine when the brightness is on the lower end the screen starts to flicker a little. I think it's software related. But once you set the brightness higher it stops doing it.

Oh and it only does that on white backgrounds like google voice search.

Sent from my HTC VLE_U using xda app-developers app
13th July 2012, 11:25 PM |#19  
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Excellent device but mine isn't flush on the right side of the screen. (Portrait)
After a few hours of use it's starting to pop if you press midway on the bezel.

I'll get it swapped in due course
Last edited by Timbermill; 18th July 2012 at 10:33 AM.
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13th July 2012, 11:50 PM |#20  
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Is anyone else able to reproduce the screen flicker issue?

Sent from my HTC VLE_U using xda app-developers app
14th July 2012, 12:02 AM |#21  
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Quote:
Originally Posted by NavySpark

My Gamestop doesn't have any extras, calling Google to see if they can do anything. I would like to see if i can get a replacement sent out and then send this one back but we shall see.

Google sent me back to dealing with GameStop. What the guy at my GameStop told me he was going to do was email headquarters and let them know my unit arrived defective and see if he can get them to send an expedited exchange. Either way Google told me the retailer is in charge of swapping defective units.

Sent from my Nexus 7 using Tapatalk 2

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