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sniperIT
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#1  
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Default Exchange Email on Jelly Bean 4.1.1

I'm having trouble getting Push Email working in Jelly Bean 4.1.1 without Auto Sync on.

With ICS (and all previous versions of Android 2.2 and 2.3) I was able to still have my emails pushed to the phone without having Auto Sync enabled. For some reason it own't work in JB.

I don't want to have Auto Sync as i try to turn as much off as i can to save battery life.

Has anyone heard of something being changed on JB to not allow Push to work without Auto Sync.

Thanks in advance for any info provided.
 
bsinc1962
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I initially had the same problem. Here's what worked for me, no guarantee it will work for you. When setting up my account I cleared the default port setting and just left it blank. Then my work server set the proper number.
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furryfrog
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(Last edited by furryfrog; 24th July 2012 at 07:00 PM.) Reason: Update
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Been having the same issue.
Now trying your potential solution and will see.

Update:
This does, oddly, seem to have worked.

Re-Update:
Nope. Back to non-functioning.
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theRealDespotic
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Quote:
Originally Posted by furryfrog View Post
Been having the same issue.
Now trying your potential solution and will see.

Update:
This does, oddly, seem to have worked.
Seconded.

This worked. The battery on my Nexus S was drained in 5 hours of stand-by yesterday and the battery usage was 70% Exchange. Checked my work email via the pc and I had about 50 emails that didn't get to my phone.

Found this thread, went to my exchange settings and removed the "0" from the port setting, clicked save and voila, emails rolling in fine.
 
josimal
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Default There is no way to make it work!!!



I am desperated. A couple of days after installing JB 4.1.1 the automatic official update from Google, the Exchange email account suddenly gave up working. After deleting and recreating several times the account the email still could not be synchronized. I configure everything in automatic option but it does not work. I delete the port number and leave it blank but it does not work.

I always get the same error inside the Exchange application with emails previously synchronized, that the application cannot connect to the server but the server is up and running and the configuration is correct. When I delete the accound and recreate once more again and open Exchange app it remains long long time waiting for sync, but it never syncs.

Sometimes when trying to tweak the configuration I get the system message that the account is not found.

It drives me crazy. After trying everything explained above several times I finally succeed to synchronize by activating the general sync button in the main desktop applet (the one for Energy saving which has GPS, WiFi, screen light level, Sync and Bluetooth) and waiting for the system to ask me for reactivating the Security - Device Manager options to allow the security policy specified by the email server.

Do I have to set always the general sync button on?. It will drain the battery, won't it?. Why suddenly it looses the connection and I have to make all this mess to recoup the connection to Exchange server and sync again my corporate email?
 
furryfrog
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Quote:
Originally Posted by josimal View Post


I am desperated. A couple of days after installing JB 4.1.1 the automatic official update from Google, the Exchange email account suddenly gave up working. After deleting and recreating several times the account the email still could not be synchronized. I configure everything in automatic option but it does not work. I delete the port number and leave it blank but it does not work.

I always get the same error inside the Exchange application with emails previously synchronized, that the application cannot connect to the server but the server is up and running and the configuration is correct. When I delete the accound and recreate once more again and open Exchange app it remains long long time waiting for sync, but it never syncs.

Sometimes when trying to tweak the configuration I get the system message that the account is not found.

It drives me crazy. After trying everything explained above several times I finally succeed to synchronize by activating the general sync button in the main desktop applet (the one for Energy saving which has GPS, WiFi, screen light level, Sync and Bluetooth) and waiting for the system to ask me for reactivating the Security - Device Manager options to allow the security policy specified by the email server.

Do I have to set always the general sync button on?. It will drain the battery, won't it?. Why suddenly it looses the connection and I have to make all this mess to recoup the connection to Exchange server and sync again my corporate email?
I have done the same with no luck either.
I currently have the trial version of Touchdown installed to use for syncing in the meantime, but that's not what I want.

Yes, the sync button will drain battery, and I have gotten Exchange to work with that turned on. I want my simple push email to always function regardless of the system background data sync being on or off - like it used to.
 
josimal
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Quote:
Originally Posted by furryfrog View Post
I have done the same with no luck either.
I currently have the trial version of Touchdown installed to use for syncing in the meantime, but that's not what I want.

Yes, the sync button will drain battery, and I have gotten Exchange to work with that turned on. I want my simple push email to always function regardless of the system background data sync being on or off - like it used to.
By now it's still working fine. Let's cross fingers. But always with Sync button on. My conclusion is that also we must be careful with the device manager option the security settings. It allows Exchange to access system security settings. If not, the system perhaps blocks the synchronization. Battery does not look to drain much faster than before with Sync button off.
 
bk13
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Default Exchange Email on Jelly Bean 4.1.1 - Waiting for Sync forever

today I got my new galaxy nexus phone with JB 4.1.1 and I am facing the same issue as mentioned by other members. I have tried the following and none of them have worked so far
I am able to connect to my exchange server but its the "waiting for sync" that's not working

1 - removing and recreating my corporate email account more than once
2 - removed the PORT and let the app set it for me didn't work
3 - went to settings and did sync from there for my account didnt work
4 - enabled auto sync and that didn't work
 
WoodroweBones
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I'm not sure everyone is understanding the proper use of Syncing. Basically yes your account has to have Sync on. The other option is only the Method it will use. For example if you choose "Automatic (Push)" that just means that when your work server gets an email it will push it to your phone (i.e. your phone doesnt check at all... it waits for communication from the server which is the best battery saving sync option). So if you turn Sync completely off your phone will no longer receive the push emails (you can turn sync off on all other accounts).

Removing the port will likely not do anything. It will either just use the default (443) or not use one and it wont work at all. As an example I have a hotmail calendar that I share with my girlfriend (we keep our social stuff in it). When I create the account I choose not to sync anything but the calendar and set it to "Automatic (Push)". This means that my phone should almost never use battery on that account until one of us adds something to it.

If it worked in ICS it was likely a bug that was fixed in JB. When you turn Sync off it means no syncing will happen at all (push or otherwise)
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sheepz
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My problem with exchange is.
Setting up configuration = all ok
Server verifies = all ok

But my company requires a security verification through pin. In ICS it automatically made that security option available.
In JB I'm stuck in exchange setup (name, signature, ...)

Synchronizing loop

(send from Nexus S JRO03E)