Nexus 7 Mic stopped working

Waitzar · 18th July 2012, 09:23 AM

Nexus 7 Mic stopped working

I got my pre-ordered Nexus 7 16GB (from Staples) on 7/16 and everything worked fine until today. I just tried using Google Now and it is not picking my voice. So I went to Evernote to record Voice memo and it is not picking up anything either. I did Factory reset and not solving my mic issue. I think the mic in my Nexus 7 died? Anyone else got mic issue?

wopr101 · 18th July 2012, 07:49 PM

Quote:

Originally Posted by Waitzar

I got my pre-ordered Nexus 7 16GB (from Staples) on 7/16 and everything worked fine until today. I just tried using Google Now and it is not picking my voice. So I went to Evernote to record Voice memo and it is not picking up anything either. I did Factory reset and not solving my mic issue. I think the mic in my Nexus 7 died? Anyone else got mic issue?

Mine appears to be dead straight out the box, not working in a hangout either :'(

ostermang · 18th July 2012, 09:33 PM

Mine seems to be dead out of the box as well. Tried a factory reset which didn't help.

mackendw · 18th July 2012, 10:37 PM

toggle the bit

Did you try toggle the mic on/off?

wopr101 · 18th July 2012, 11:47 PM

Quote:

Originally Posted by mackendw

Did you try toggle the mic on/off?

Its not the toggle on/off but I have fixed mine with a rather strange fix.

Put your lips over the mic hole and gently suck for a second or two, this fixed mine. If you tap the back panel you will see it is working slightly(on Google now) but after doing the suck trick fixed the issue. Hope it works for you.

ostermang · 19th July 2012, 12:15 AM

Tried tapping on the back near the mic and mine doesn't register any sound at all. Tried sucking on the two mic holes which didn't seem to help.

How do you toggle the mic? I have searched everywhere for microphone options in the settings. I must be overlooking something.

sakanagai · 19th July 2012, 12:57 AM

My mic isn't non-functional, but it barely works. In order for it to register anything, I have to turn it so the mic is right in my mouth and practically shout.

---------- Post added at 07:57 PM ---------- Previous post was at 07:35 PM ----------

Just got off the phone with Nexus support. They said that my tablet is defective and has to get returned for a replacement (about a week).

ostermang · 19th July 2012, 02:36 AM

I just called Google and they are replacing mine as well. Luckily they do advanced exchange so I won't be without my new nexus 7.

Waitzar · 19th July 2012, 06:57 AM

I called Staples Customer Service this morning. They told me they will get me a new unit tomorrow and pick up my defected unit. Hopefully, I am not misunderstanding them. I am surprised they have stock to give me a new unit this quickly.

Waitzar · 19th July 2012, 06:59 AM

Quote:

Originally Posted by wopr101

Its not the toggle on/off but I have fixed mine with a rather strange fix.

Put your lips over the mic hole and gently suck for a second or two, this fixed mine. If you tap the back panel you will see it is working slightly(on Google now) but after doing the suck trick fixed the issue. Hope it works for you.

That is a strange way you figure out how to fix your unit. I love my Nexus 7 but don't love it enough to put my lips around mic hole and suck on it.