I'm having troubles rooting my .219 D4.
I installed the drivers, and according to the Moto device manager, I am up to date. USB Debugging is checked on.
When I try to root it using this tool (menu 3) and the phone is plugged in with charge only mode (using a stock Moto cable), this is what the command prompt spits out. It isn't instant, it's usually done over the course of 2 minutes:
It doesn't actually reboot on its own, and after rebooting manually, there is no SU app in my drawer.
I then tried to use menu 3 while in AP Fastboot mode, by using power and both volume buttons to get into the fastboot menu. I plug in my phone to the computer, and run the script and I get this:
It just hangs there for over 5 minutes and the phone doesn't do anything.
Here is the setup for my latter attempt:
Please help me figure this out. Could the drivers be corrupt? I've uninstalled and re installed the device manager from moto a couple of times. Could my anti-virus be blocking something? I think that the issue stems from a problem in the interface between the device and the computer.
Thanks in advance for any help