Thanks Meter 165
Join Date: Aug 2010
Location: Fayetteville, NC
Originally Posted by KaliS-Pugilist
I actually got 2 messages from them, neither were canned responses. The first stated:
the other reads:
so hopefully they are on the job there...but I really think a little encouragement would go a long way. I worked in sales and nothing brings about a new product more than customer demand and the prospect of future sales.
I will admit that Otterbox has OUTSTANDING customer support. I would be tempted if they made a rugged case for the TF700 as well. But only if they did a total redisign and used different rubber parts. Every otterbox product I have seems to really give and become loose. The gumdrop didn't have that problem and remained strong as the day it was put on. Trident would also be nice, but they don't seem to make the rugged multi-piece case for their asus tablets.
I sent a nice email originally saying that I really hope to see their case come out for the 700 and so on and so forth. It wasn't just a "do u make one for me?" type of email. I knew they didnt and was showing support fo the 700. That's why I was a bit disappointed by the canned response.
We are not making a case for that tablet at this time. Thank you for your support of our products.
We appreciate you contacting us!
Please note: Due to high email traffic, we will reply to your email as quickly as possible. Multiple emails tend to extend this delay. Please know you, our customer, is very important to us and we are working as quickly as we can to address your emails. Thank you for your patience.
G1 (x3)> My Touch> My Touch Slide > Nexus1> SGS Vibrant> Galaxy Note>Xperia Z
It drives me nuts when people beg for "thanks", if you agree hit "Thanks".