How can I fix this???

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I recieved this phone from a friend and when I turn it on he ask me for a google account, I try with factory reset but nothing happens, what can I do??

Thanks

Sorry for my bad english

Originally Posted by _PaPaUpA_

I recieved this phone from a friend and when I turn it on he ask me for a google account, I try with factory reset but nothing happens, what can I do??

Thanks

Sorry for my bad english

That is normal. Android phones require you to have a google account. The phone uses google for the play store, contact backup, gmail, and more. Most roms let you skip this at first and only ask again if you use an app or feature that requires google. If the rom your on will not let you skip it, you will have to create or sign in with an existing google account.

cmlusco look at this



the phone dont let me create a new account, just sing in and emergency call

Originally Posted by _PaPaUpA_

cmlusco look at this



the phone dont let me create a new account, just sing in and emergency call

Ok after dooing some translation with google, i see the issue. Who ever gave you the phone had a pattern lock setup. You tried to many wrong attempts at solving the pattern and the phone has locked. You need to enter a google account to unlock it now. However im not sure if any google account will unlock it, or if you must enter the google account info previously registered by who ever setup the pattern lock. You can go to google.com and register for an account. If your google accoumt info dosent unlock it, you will need to get the info from the person who gave you the phone.

he never did a factory reset. if he had, then that screen wouldnt be popping up. i've had lots of clients come to me with that same problem and a factory reset always fixes it.

what im concerned about is if someone gave him the phone then why is he guessing the pattern lock or password lock?