Join Date:Joined: Mar 2013
0 bytes backup.ab
Hello, whenever I backup using any of the options, it always creates an empty file. I tap "Back up my data", then "Backup complete!" appears within 2 seconds,saving nothing.
USB Debugging is checked, my phone is the Samsung Galaxy Note on Android 4.1.2, which is supported according to the changelog. My system is Windows 7 64-bit with Samsung Kies installed, so it shouldn't be a driver problem.
Then I redownloaded it from chip.de, ran from a different directory, and changed the path to another drive. Same thing happened.
I tried to run as admin, but then it cannot find adb.bat. I tried 15., but it couldn't open output file.
Please help, the only thing that might be the cause is Android encryption of the phone, but that didn't interfere with Kies, ODIN, or anything else I tried.
Just tried Holo Backup with the same results. It said it requires the "Desktop backup password" set, which was enabled outside my memory.
Tried more things: reboot without SIM, different USB port, allow mock locations, and PTP connection, all not working. Then I tried changing the language, but get the attached error on 2, 3, 5, 6, 7, while option 4 closes the program.
None of the previous versions work as well, but didn't try the ones that need platform-tools.
I found out from an article that I need the "Desktop backup password", which I don't remember. Carbon needs it to be blank, so that doesn't work either.
Last edited by CrEdge; 2nd March 2013 at 03:58 PM.