Profile error

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I had a customer call after buying the photon and it worked when leaving the store but about an hour after she wasn't able to do anything on it. When I advised her to update her profile and prl it would fail and give an error. Something to do with "mobile IP. MIP error code 67. Mobile node failed authentication."

I've never seen it. Kinda curious if anyone here would know anything. I'll get further details when she brings the phone in tomorrow.

Update: she just called back and said after messing with it all morning she was able to get data, voice, and text working but the "update profile" and prl are giving the same error still. Very odd.



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